Brodie Stinson
Summary
Hardworking and reliable team member with strong ability in customer service and fast paced work environments. Offering empathy, ethics and friendly customer care. Highly organised, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Coles Bakery
Coles Supermarket
08.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Assisted in increasing bakery sales through effective product merchandising and displays
- Leader for the 'Team Member Circle', fellow team members are able to approach me with concerns that I then raise at regional meetings.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Assisted management in minimizing overhead costs by effectively managing resources, avoiding overproduction of products, and minimizing waste.
Banquets Food Service Waiter + Bartender
InterContinental Sanctuary Cove Resort
02.2022 - 12.2022
- Assisted in event setup and breakdown, ensuring a smooth transition between functions.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
Parkwood Bakery Sales Assistant
Parkwood Hotbread
01.2017 - 08.2022
- Trained new bakery employees to take orders, process payments and check progress for customers.
- Provided excellent customer service to promote satisfaction and loyalty.
- Assessed customer needs and used upselling tactics to maximize store sales and promotions.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Motivated fellow staff members by establishing goals to increase productivity and quality.
Crew Member, Crew Trainer Succession Team
McDonald's
03.2016 - 02.2017
- Organised ingredients and restocked supplies to prepare for busy periods.
- Assembly of all burgers, operating Fried Station, Grill Station and Assembly Station.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Education
Benowa State High School
2017
Skills
- Customer service
- Fast learner
- Teamwork oriented
- Organization
- Friendly and cheerful
- Highly motivated
- Cash management
- Sales skills
- Time Management
- Cross-training
- Inventory management
References
Kirstie Harriott (Coles) - 0431625271
Melinda Hartman (Parkwood Bakery) - 0419155140
Timeline
Coles Bakery
Coles Supermarket
08.2022 - Current
Banquets Food Service Waiter + Bartender
InterContinental Sanctuary Cove Resort
02.2022 - 12.2022
Parkwood Bakery Sales Assistant
Parkwood Hotbread
01.2017 - 08.2022
Crew Member, Crew Trainer Succession Team
McDonald's
03.2016 - 02.2017
Benowa State High School
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