Bronwyn Barnes
Sanctuary Point,Australia
Summary
Dynamic professional with extensive experience at Woolworths, excelling in customer service and team management. Demonstrated expertise in staff training and conflict resolution, contributing to a positive work environment. Proficient in accounting transactions and adept with Point of Sale equipment, ensuring smooth operations and enhanced customer satisfaction. Currently pursuing a Certificate IV in Business Administration to further advance career aspirations in office work while maintaining a strong commitment to delivering exceptional service and support.
Overview
15
15
years of professional experience
Work History
Specialised Care Worker
Hammondcare
12.2024 - Current
- Social support visits
- Assist with showering
- Domestic assistance
- Assist clients groceries shopping
- Transportation
Cashier/ Online shopping/ Bakery/ Replenishment
Woolworths
01.2011 - 01.2024
- Serve customer
- Perform night supervisor duties which includes, Count and reconcile end of the takings and secure within the cash office safe, handle customer complaints, process customer refunds and manage the service team.
- Answer phones
- Supervisor junior staff
- Train new team members
- Replenish freezer and fridges.
- Online customer shopping
- Bread packer
Education
Chiefly College Mount Druitt Campus
12-2004
Skills
- Customer service skills
- Ability to learn new tasks
- Accounting transactions
- Conflict resolution skills
- Manual tasks
- Point Of Sale equipment
- Business procedures
- Management skills
- Ability to train staff
- Personal care assistance
- Mobility support
- Client confidentiality
- Transportation assistance
- Compassionate care
- Housekeeping tasks
- Meal preparation
Timeline
Specialised Care Worker
Hammondcare
12.2024 - Current
Cashier/ Online shopping/ Bakery/ Replenishment
Woolworths
01.2011 - 01.2024
Chiefly College Mount Druitt Campus