Cailee Jenkins
Warragul,VIC
Summary
Invested Support Worker dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in Mental Health and Personal Care. Respectful and compassionate professional offering a life-experience background serving community by providing guidance for clients in need. Young female worker seeking further experience in the sector.
Overview
1
1
year of professional experience
Work History
Support Worker
Cailee's Support Services
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness, including personal care.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Documented client progress and activities in accordance with agency policies and procedures.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Supervisor
Augustus Gelatery
11.2023 - 06.2024
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Coached employees through day-to-day work and complex problems.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Bachelor of Psychological Science - Institute of Health And Wellness
Federation University Australia
Churchill, VIC11.2026
Skills
- Daily living support
- Health and safety awareness
- Emotional Support
- Behavioral support
- Meal Preparation
- Cleaning and sanitizing
- Transportation Assistance
- Recreational Activities
Relevant Checks
- Police check
- Working With Children's Check
- First Aid Qualified
Availabilities
Monday - Thursday: not available from 9am-3pm.
Friday - Sunday: available.
Timeline
Support Worker
Cailee's Support Services
01.2024 - Current
Supervisor
Augustus Gelatery
11.2023 - 06.2024
Bachelor of Psychological Science - Institute of Health And Wellness
Federation University Australia
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