Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caitlin Allen

Mont Albert

Summary

Compassionate Mental Health Support Worker at Wellways, skilled in psychosocial rehabilitation. Successfully enhanced client well-being through tailored support plans and effective communication, fostering emotional resilience. Demonstrated expertise in self-care techniques and client engagement, contributing to a supportive environment that empowered individuals to thrive.

Overview

2
2
years of professional experience

Work History

Mental Health Support Worker

Wellways
06.2018 - 03.2020
  • Supported individuals in daily activities, promoting independence and enhancing quality of life.
  • Assisted clients in developing coping strategies, fostering emotional resilience and mental well-being.
  • Collaborated with multidisciplinary teams to create tailored support plans for diverse client needs.
  • Monitored client progress and reported changes to supervisors, ensuring continuity of care.
  • Facilitated group therapy sessions, encouraging peer support and community building among participants.
  • Provided crisis intervention as needed, employing de-escalation techniques to manage challenging situations.
  • Educated clients on mental health resources, empowering them to seek appropriate support services.
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
  • Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
  • Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
  • Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.

Education

Advanced Diploma of Public Relations - Public Relations

Swinburne University
Melbourne, VIC

Bachelor of Social Science (Psychology) - Psychology

RMIT University
Melbourne, VIC

Skills

  • Social skills training
  • Self-care techniques
  • Psychosocial rehabilitation
  • Individualized service plans
  • De-escalation techniques
  • Residential support
  • Relapse prevention
  • Client engagement
  • Recovery planning
  • Outreach services
  • Life skills coaching
  • Boundary setting
  • Wellness recovery action plan
  • Family support
  • Peer support
  • Client outreach

References

Professor Tanaghow, Psychiatrist, Melbourne Clinic, Richmond

Contact : 0417 030 250


Jodie Dore, Community Engagement, Wellways Mental Health, Frankston

Contact: 9784 6800

Timeline

Mental Health Support Worker

Wellways
06.2018 - 03.2020

Advanced Diploma of Public Relations - Public Relations

Swinburne University

Bachelor of Social Science (Psychology) - Psychology

RMIT University
Caitlin Allen