Caitlin Davies
Pimpama,QLD
Summary
Personable, hard-working professional with strong background in guiding and assisting customers, helping coworkers and completing important in-store tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Experienced in recordkeeping, inventory control, ordering products and providing friendly customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dispensary Technician position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
Terry White Chemmart
05.2016 - Current
- Accurately and efficiently pack customers monthly medications into blister packs, ensuring customers are taking the correct doses.
- Ordering pharmacy stock for medication packs, ensuring there is enough stock for each packing cycle.
- Fast daily delivery of pharmacy goods and medications to customers.
- Greeting customers and responded to questions with friendly, knowledgeable assistance.
- Answering telephones and providing information about order status, store hours and pharmacy procedures.
- Assisting pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Merchandising over-the-counter goods and rotating stock.
- Communicating instructions to patients or caregivers about proper use and storage of drugs.
Accounts Payable Clerk
Mantra Group
09.2015 - 01.2016
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Input financial data accurately and efficiently.
Store Assistant
Target
05.2013 - 05.2014
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked within the Layby team during busy sale periods.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Worked with loss prevention in monitoring shopper behavior.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Real Estate Assistant
View Real Estate
01.2013 - 03.2013
- Maintained efficient office operations by handling errands and administrative functions.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
S2/S3 Training - Pharmacy
Pharmacy Guild of Australia
04.2020
High School Leaving Certificate -
Assisi Catholic College
Upper Coomera, QLD11.2011
Skills
- Customer Assistance
- Effective Customer Communication
- Client Needs Assessment
- Maintaining Clean Work Areas
- Payment Processing
- Processing Orders
- Stocking Shelves
- Ordering and Stocking Medications
- Preparing Bulk Medications
- Receiving Incoming Supplies
- Documentation and Recordkeeping
- Preparing Medication Packs
Timeline
Pharmacy Assistant
Terry White Chemmart
05.2016 - Current
Accounts Payable Clerk
Mantra Group
09.2015 - 01.2016
Store Assistant
Target
05.2013 - 05.2014
Real Estate Assistant
View Real Estate
01.2013 - 03.2013
S2/S3 Training - Pharmacy
Pharmacy Guild of Australia
High School Leaving Certificate -
Assisi Catholic College
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