Summary
Overview
Work History
Education
Skills
Vocational Knowledge
Vocational Skills
Catering - Skills
Attributes
References
Timeline
Generic

Caleb Woolley

Ipswich,QLD

Summary

I am now looking to complement my working history and transition into a more professional role where I can support myself over the next 5 years. My presentation is immaculate, customer service focus is strong, and my communication skills are articulate.

Overview

2
2
years of professional experience

Work History

Food & Beverage Attendant

KFC
01.2021
  • Prepare and cook food items according to recipes and standards
  • Serve food and drinks to customers in a timely and courteous manner
  • Take orders and process payments using the point of sale system
  • Maintain cleanliness and hygiene of the kitchen, dining area, and equipment
  • Stock and replenish inventory and supplies as needed
  • Follow food safety and sanitation guidelines and procedures
  • Resolve customer complaints and issues in a professional way.

Mechanic Apprentice

Alfamotive Engineering
01.2020
  • Remove auto body panels for repair work or replacement
  • Change tires and exhausts
  • Clean garage
  • Customer Service.

Scaffolder

Skydeck Scaffolding
01.2019
  • Organize & set up scaffold equipment
  • Loading & unloading trucks
  • Cleaning.

Dispatch Coordinator

Diesel Distributors
01.2022 - 03.2024
  • Pick packer
  • Create automotive kits
  • Work with invoicing and ensuring all products and orders are correct and reach the customer on time Customer service
  • Delivery management
  • Service with delivery carriers
  • Stocktaking & Inventory Management.
  • Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
  • Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.

Pick Packer

Target Distribution Centre
11.2021 - 01.2022
  • Work as a sorter/pick packer.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized work environment, promoting safety and productivity.

Education

High School Diploma -

Springfield Central State High School
QLD
12.2020

Skills

  • Energy and enthusiasm
  • Patience and Empathy
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Customer Engagement
  • Maintaining equipment
  • Handling Complaints

Vocational Knowledge

  • Principles of wine and food matching
  • Restaurant & Bar set-up and service
  • A range of classic and contemporary cocktails
  • Practice safe hygiene with food
  • Gaming, cellar, spirit, and liquor knowledge

Vocational Skills

Welcoming, acknowledging and greeting guests who arrive onsite., Cocktail mixing knowledge, Wine knowledge, Layer shots and manage beer taps/ change kegs, Mixing and serving alcoholic beverages to customers, Ensuring that the bar is always well stocked with a wide selection of wines & spirits., Advising guests on their choice of alcohol based on previous orders., Washing up glasses, dishware and utensils and then putting them in their own place and closing bar duties, Keep equipment operating by following operating instructions, Clean or sanitize work areas, utensils & equipment.

Catering - Skills

  • Welcome guests and make them feel comfortable.
  • Pairing wines with specific chicken, steak, ribs, pork, lamb, fish, shellfish and oysters.
  • Cheese knowledge for wine including Brie, Bocconcini, Manchengo, Blue cheese, Cheddar, Gruyere, Gouda, Goats & Parmesan selections.
  • Learn menu items and describe them appropriately to guests.
  • Deliver beverages & food in a timely manner.
  • Work within a catering environment team.
  • Wine pouring throughout meal service.

Attributes

  • Work very well with people and under pressure.
  • Eager to learn and pay close attention to detail.
  • High ability to multitask when necessary.
  • Very self-motivated and focused to achieve to the highest standard.
  • Great time management and organizational skills.
  • Ability to establish rapport with customers.
  • Show patience.
  • Ability to work as part of a team or unsupervised.
  • Trustworthy.

References

Available upon request

Timeline

Dispatch Coordinator

Diesel Distributors
01.2022 - 03.2024

Pick Packer

Target Distribution Centre
11.2021 - 01.2022

Food & Beverage Attendant

KFC
01.2021

Mechanic Apprentice

Alfamotive Engineering
01.2020

Scaffolder

Skydeck Scaffolding
01.2019

High School Diploma -

Springfield Central State High School
Caleb Woolley