Cameron Raman
Melbourne,Australia
Summary
Dynamic professional with a proven track record at Briscoe Group, excelling in customer service excellence, building strong relationships and cash management. Adept at enhancing employee engagement and streamlining operations, I have successfully led training initiatives and improved online order processing efficiency, driving significant improvements in service quality and team performance.
Overview
3
3
years of professional experience
Work History
Duty Manager
Briscoe Group
06.2025 - 02.2026
- Oversee shift operations to ensure seamless service and customer satisfaction.
- Manage cash registers, train staff, and process online orders.
- Maintain accurate pricing, uphold cleanliness, and ensure a safe work environment.
- Led training initiatives for team members, enhancing service quality.
- Streamlined online order processing, improving efficiency.
- Ensured compliance with safety and cleanliness standards.
HR Assistant
Pie Funds
04.2025 - 06.2025
- Support end-to-end recruitment coordination, including candidate outreach and interview scheduling.
- Manage probity checks and liaise with external providers for compliance.
- Maintain up-to-date employee records and assist with internal HR communications.
- Collaborate with People & Culture team to examine HR policies and enhance employee experience.
- Coordinated recruitment processes, improving candidate engagement.
- Ensured compliance through effective management of probity checks.
- Maintained accurate employee records, facilitating audits.
- Assisted in developing HR policies to foster a positive workplace.
Retail Assistant
Briscoe Group
01.2023 - 06.2025
- Provided exceptional customer service through effective communication and product expertise.
- Operated POS, supported merchandising, stock replenishment, and visual displays to enhance sales.
- Collaborated with team to share insights, improving service delivery and performance.
- Assisted with customer data collection to inform store enhancements.
- Delivered outstanding service, resolving issues proactively.
- Maximized sales through effective merchandising and stock management.
- Improved team performance via collaboration on customer insights.
- Enhanced shopping experience through data-driven store improvements.
Gym Manager
Functional Fitness
05.2024 - 02.2025
- Oversee daily gym operations, including staff scheduling and facility management.
- Administer CRM and payment platforms (HubSpot, Clubware, GymFintech, DebitSuccess) for efficient membership tracking.
- Develop member engagement initiatives to enhance sign-up flow and satisfaction.
- Coach staff to uphold service standards and deliver consistent member experiences.
- Streamlined membership tracking and billing processes.
- Improved customer satisfaction through targeted engagement strategies.
- Enhanced staff performance via comprehensive training programs.
Education
Bachelors of Business - Human Resource Management
Auckland University of Technology
New Zealand01.2025
Certificate of Business -
Auckland University of Technology
New Zealand01.2020
Skills
- Employee Engagement
- Cash management
- Online order processing
- Customer service excellence
- Recruitment Coordination
- Team Playey
- Effective Communication
- Relationship Building
Languages
English
Hobbies and Interests
- Basketball
- Football
- Gyming
Timeline
Duty Manager
Briscoe Group
06.2025 - 02.2026
HR Assistant
Pie Funds
04.2025 - 06.2025
Gym Manager
Functional Fitness
05.2024 - 02.2025
Retail Assistant
Briscoe Group
01.2023 - 06.2025
Bachelors of Business - Human Resource Management
Auckland University of Technology
Certificate of Business -
Auckland University of Technology