Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
References
Volunteer Experience
Instagram
References
Volunteer Experience
Instagram
Generic

Carlos Maciel Pizzorno Bazzo

Preston,VIC

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the sales and food industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

A collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Customer Contact Officer

Acquire BPO
04.2023
  • Currently woking within a sales driven environment that has predominantly focused on delivering award winning customer service while also selling goods and services
  • It has strengthened my ability to problem solve and work with others in a team
  • Exposure to network of customer with different circumstances across Australia, in turn allowing a improved and in-depth understanding that every problem needs to be looked at from its own unique circumstance to be solved productively fo the client and business

Food and Beverage Attendant

McDonald's
06.2022 - 05.2023
  • Working in a High intensity environment that involves dealing with difficult situations involving customer engagement and service
  • Working at the front counter taking and handing out orders
  • Its fast pace environment demanded for me to be switched on at all times and work productively to completing tasks efficiently.

Food Service Attendant

Twice Shy Cafe
10.2021 - 04.2022
  • Worked as server, dishwasher, helper in kitchen at Twice Shy Café during summer of 2021-2022.

Education

High School Diploma -

Northcote High School
Northcote, VIC
12.2022

VCE -

Northcote High School
Northcote, VIC
01.2022

Skills

  • Team Work
  • Customer Service
  • Communication Skills
  • Hospitality Industry
  • Self Motivation
  • Resilience
  • Hospitality Practices
  • Team Leadership
  • Customer Satisfaction
  • Customer Account Management
  • Sales and Upselling
  • Calm and Professional Under Pressure

Accomplishments


Completed VCE and accepted into Deakin University for their Undergraduates Degree of Politics, Economics and Philosophy set to commence in 2024



I have participated and succeeded in a number of sports such as;

AFL - (Best and Fairest in 2015 for Pahran Junior Football Club)


Soccer/Football - Played for Manningham United in NPL 2 and Collingwood FC in state league 2


Futsal - 6 years at Cobras futsal Club, 2 years for the AFA VIC futsal team, Selected for the AFA under 16 Australian team, Current player with Thornbury United and Fitzroy Tigers Youth


Basketball - 6/7 years at Northcote Jetts Basketball Association with 3 championships and 4 runners ups in the Winter & Summer seasons from 2016-2023, 2020 Player for Coburg Giants under 16's team


Represented the state of VIC for indoor soccer/futsal on multiple occasions from 2020-2021 playing in interstate tournaments as well as leading the team to be Runners Up as the Capitan on the VIC Futsal team in 2021

Certification

  • Volunteer Working with Children Check, victorian state government, 03/2028
  • Learners Licence, 12/2024
  • Learners permit drivers license

Languages

English
small amounts of spanish/french

Timeline

Customer Contact Officer

Acquire BPO
04.2023

Food and Beverage Attendant

McDonald's
06.2022 - 05.2023

Food Service Attendant

Twice Shy Cafe
10.2021 - 04.2022

High School Diploma -

Northcote High School

VCE -

Northcote High School

References

  • Rosie Valentine, Learning Specialist, Keilor Heights Primary School, +61 430 106 484, Ronald Grove, Keilor East 3033, rosanne.valentine@education.vic.gov.au
  • Sam Angelatos, Special Counsel, Maciel Pizzorno & Co Lawyers & Consultants, +61 418 557 729, sam_angelatos@live.com.au
  • Harry Goyal, Store Manager, McDonald’s Preston, 411 Bell Street, Preston VIC 3072, 03 9480-0135, 0029@au.stores.mcd.au

Volunteer Experience

  • Australian Open, 01/2020, 02/2020
  • Down Syndrome Victoria, 03/2019
  • Northcote Jetts Assistant Coach (under 12’s), Summer season - 2019 - 2020

Instagram

c4rlo5_neto

References

  • Rosie Valentine, Learning Specialist, Keilor Heights Primary School, +61 430 106 484, Ronald Grove, Keilor East 3033, rosanne.valentine@education.vic.gov.au
  • Sam Angelatos, Special Counsel, Maciel Pizzorno & Co Lawyers & Consultants, +61 418 557 729, sam_angelatos@live.com.au
  • Harry Goyal, Store Manager, McDonald’s Preston, 411 Bell Street, Preston VIC 3072, 03 9480-0135, 0029@au.stores.mcd.au

Volunteer Experience

  • Australian Open, 01/2020, 02/2020
  • Down Syndrome Victoria, 03/2019
  • Northcote Jetts Assistant Coach (under 12’s), Summer season - 2019 - 2020

Instagram

c4rlo5_neto
Carlos Maciel Pizzorno Bazzo