Carolyn Ngo
Glen Waverley
Summary
Excellent interpersonal skills with the ability to relate to a wide range of people in an empathetic manner. Proficient in developing working relationships with other team members. Dedication to lifelong learning and self development. Strong leadership skills and able to work well and autonomously in a team.
Overview
10
10
years of professional experience
Work History
ICU Associate Nurse Manager
Victoria Heart Hospital - Monash Health
02.2023 - Current
Clinical Nurse Outreach Consultant
Monash Health
11.2022 - Current
- Provided strong leadership and guidance to nurses.
- Follow up for adult patients following discharge from ICU
- Attend MET, Anaesthetic Response & Code Blue calls & provide adult patient care as required
- Demonstrate high levels of critical analysis, problem solving also & decision making.
- Recommend and/or conduct diagnostic and therapeutic procedure.
- Assist in the co-ordination of professional consultations (medical, nursing or allied health)
Associate Nurse Manager
Monash Health Intensive Care Unit
10.2020 - Current
- Role provides highly developed proven clinical leadership skills coupled with leading and managing nursing staff
- Delivery of high quality evidence-based nursing care
- Working collaboratively with adult patients, family & multidisciplinary team to achieve goals and health outcomes
- Coordinating department’s activities including workload delegation & rostering
- Leading by example & role modeling nursing excellence
- Professional clinical expertise through networking with colleagues both locally and further a field
Monash Intensive Care Unit
Acting Nurse Manager Cover
03.2022 - 03.2022
Clinical Nurse Specialist
Monash Health
02.2014 - 10.2020
- Team Leading – attending multidisciplinary ward round and meetings, supporting nursing and medical staff
- Assisting with patient flow in the unit such as admissions and discharges
- Access role – Attending code blues on the ward
- Providing airway assistance during code blues
- Supporting ward staff during code blues and liasing with clinical outreach nurses and medical team
- Providing nursing expertise to nursing staff and support to junior nurses
- Interest Group: Recycling and waste management
- Member of Australian College of Critical Care Nurses
- Transition to Speciality Practice – Paediatric Intensive Care Unit
- Ongoing mentoring and preceptor to undergraduates and new nursing staff
Intensive Care Equipment Nurse
Monash Health
01.2017 - 12.2019
- Ordering and managing stock and non stock items for the unit
- Liasing with other Victorian public hospitals regarding equipment or protocol
- Liasing with the engineering team regarding equipment
- Liasing with sales representatives and learning about new equipment being developed
- Troubleshooting and setting up equipment for the unit such as Nitric Oxide, mechanical ventilation, Drager monitoring equipment, Non-invasive equipment
- Providing support and education to staff members in regards to equipment
Education
Asia Pacific Intensive Care Symposium (APICS) 2023
08.2023
ECMO - ANM Training
Monash Health 08.2022
Cardiac Surgery Advanced Life Support Course -
Australian College of Critical Care Nurses – Institute of Continuing Education Conference
01.2021
Strengthening Leadership & Management – 2 day Course Leadership theory: The Basics -
ANMF
01.2020
Post Graduate Certificate of Critical Care Nursing -
MONASH UNIVERSITY
01.2015
Bachelor of Nursing -
DEAKIN UNIVERSITY
01.2013
Skills
- Strong Clinical Judgment
- Emergency Response
- Budget Management
- Critical Thinking
- Task Delegation
- Staff Coaching and Mentoring
- Risk Management
- Attention to Detail
- Compassionate and Caring
- Clear Patient Communication
- Employee Performance Evaluations
Additional Information
Reference
Dr Timothy Crozier - Intensivist - Monash Medical Centre
E: timothy.crozier@monashhealth.org
Katie Wild - Nurse Manager - Victoria Heart Hospital
E: katie.wild@monashhealth.org
Timeline
ICU Associate Nurse Manager
Victoria Heart Hospital - Monash Health
02.2023 - Current
Clinical Nurse Outreach Consultant
Monash Health
11.2022 - Current
Monash Intensive Care Unit
Acting Nurse Manager Cover
03.2022 - 03.2022
Associate Nurse Manager
Monash Health Intensive Care Unit
10.2020 - Current
Intensive Care Equipment Nurse
Monash Health
01.2017 - 12.2019
Clinical Nurse Specialist
Monash Health
02.2014 - 10.2020
Asia Pacific Intensive Care Symposium (APICS) 2023
ECMO - ANM Training
Cardiac Surgery Advanced Life Support Course -
Australian College of Critical Care Nurses – Institute of Continuing Education Conference
Strengthening Leadership & Management – 2 day Course Leadership theory: The Basics -
ANMF
Post Graduate Certificate of Critical Care Nursing -
MONASH UNIVERSITY
Bachelor of Nursing -
DEAKIN UNIVERSITY
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