Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Caryn Kornacki

Perth,WA

Summary

Adept at orchestrating seamless operations and elevating guest experiences, I honed my skills at The Weld Club, mastering conflict mediation and event coordination. My proactive approach and ability to train and mentor teams have significantly enhanced service quality, achieving a notable increase in member satisfaction. Resourceful Manager known for high productivity and efficient task completion. Skilled in team leadership, operational oversight, and customer service excellence. Possess strong problem-solving, communication, and organizational skills crucial for navigating day-to-day operations smoothly. Excel in fast-paced environments by leveraging adaptability and stress management abilities to ensure optimal performance and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Duty Manager

The Weld Club
Perth, WA
12.2022 - Current
  • Oversee daily operations of the club, ensuring smooth and efficient service
  • Manage and supervise staff, including front-of-house, back-of-house, and maintenance teams
  • Coordinate and implement club events, functions, and activities
  • Ensure compliance with club policies, procedures, and regulations.
  • Provide exceptional customer service to members and their guests
  • Respond to member inquiries, concerns, and feedback
  • Resolve member complaints and issues promptly and professionally
  • Foster positive relationships with members to ensure retention and satisfaction
  • Manage and control club expenses, including staffing, supplies, and maintenance
  • Monitor and report on club revenue and profitability
  • Implement cost-saving initiatives and efficiency measures
  • Ensure compliance with financial policies and procedures
  • Monitor inventory turnover and adjust orders accordingly
  • Consider implementing a just-in-time inventory system to minimize waste and reduce costs

Assistant Manager

Mello House
Perth, WA
04.2022 - 12.2022
  • Oversee daily operations of food and beverage outlets, including restaurant and bar.
  • Develop and implement operational policies and procedures.
  • Manage budgets, forecasts, and financial performance of food and beverage departments.
  • Ensure compliance with health, safety, and regulatory requirements.
  • Develop and implement menus, and pricing strategies.
  • Analyze sales data and trends.
  • Control labor and food costs.
  • Negotiate with suppliers.
  • Develop and implement marketing strategies
  • Collaborate with other departments to create packages and promotions
  • Communicate effectively with staff, customers, and other departments
  • Collaborate with other departments
  • Attend meetings and participate in committees
  • Maintain relationships with suppliers and stakeholders

Australian Open - Team Leader

Delaware
Melbourne, VIC
12.2021 - 01.2022
  • Running Day to Day operations in Players/ Coaches Cafe
  • Running of Corporate and super boxes
  • VIP assistance throughout the park and surrounding facilities
  • offering wine reccomendations assisting in upselling
  • Training of new staff on POS systems and sequence of service
  • collaborating with chefs and management to improve guest experience

Operations Supervisor ( Beverage and Events)

The Lyceum Club
Melbourne, VIC
04.2021 - 12.2021
  • Collaborated with event coordinators to organize meetings and special events.
  • Made and changed room assignments according to guest requirements.
  • Contacted guests to check on satisfaction and inquire about improvement suggestions.
  • Conducted performance evaluations to check associates' performance and compliance with policies.
  • Managed team supervising personnel in issue re
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed beverage program, menu development, staffing, inventory management and service operations.
  • Made wine recommendations with knowledge and confidence of correct wine and food pairings.
  • Demonstrated comprehensive knowledge of international wines, characters and vintage merits along with detailed knowledge of house wines.
  • Shared wine knowledge with employees, encouraging team to develop wine knowledge through regular training sessions.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Hosted large groups by engaging with attendees during annual events.

Assistant House Manager ( Events and Dining)

The Australian Club
Melbourne, VIC
05.2018 - 04.2021

May 2018 -Team Leader

August 2018 -Main Dining Room Supervisor

December 2018 - Main Dining Room Manager

February 2019 - Assistant House Manager

  • Head of Events (weddings, meetings, conferences and wine events)
  • Manager of both dining outlets ( 60 pax restaurant and 160 pax restaurant)
  • Contact officer
  • POS Training
  • Stock control
  • Direct report to all FOH departments Rostering for all departments ( FOH, Housekeeping, Front desk, cleaners)
  • Direct report in any emergency Caretaking of building
  • Running day to day operations for the Business Centre
  • Hiring of all FOH staff Ensuring compliancy throughout the workplace
  • Generated reports to assess performance and adjusted workflows to realign with targets.

Food and Beverage Supervisor

Nunu Restaurant
Palm Cove, FNQ
05.2018 - 12.2018
  • Fine Dining – 1 Hatted
  • Set up of weddings and conferences
  • Prepare degustation menus and wine match Assist guests in cellar recommendations
  • Cocktails
  • Coffee
  • Cash up of Till Shut down of restaurant
  • Leading day to day operations

Food and Beverage Supervisor

Elandra Resort
Mission Beach, FNQ
09.2017 - 01.2018
  • Set up and Running of Weddings/ Conferences
  • Closing of operations
  • Training of Staff both bar and Dining
  • Assisting Chef with Menus
  • Cocktail Training
  • Coffee Training
  • Catering to Guests requirements
  • Added new menu options by consulting with chef to develop new recipes based on local, seasonal ingredients.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Planned and managed menus for weekly offerings and special events.

Food and Beverage Attendant

Spicers Hiddenvale Homage Restaurant
Brisbane, QLD
03.2017 - 09.2017
  • Fine Dining – 2 Hatted
  • Running day to day operations breakfast, lunch and dinner
  • Setting up and take down of events and weddings
  • Running wine and cheese classes
  • Set up of Restaurant and closing
  • Coffee
  • Cocktails
  • Wine and food pairing
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Effectively multitasked within fast-paced environment.
  • Maintained dining and food service areas to maximize safety and cleanliness.

Food and Beverage Supervisor

Spicers Peak Lodge - Luxury Lodges of Australia
Maryvale, QLD
08.2016 - 03.2017
  • Fine Dining – 2 Hatted
  • Running day to day operations of restaurant
  • rostering
  • Assisting chef with menus and wine match
  • Gin tasting classes
  • Pick up and drop off of guest to and from lodge/rooms
  • Editing and Managing POS system to aid and smooth service
  • Ensuring all menus reflect our standard of service and surrounding produce
  • Training of staff
  • Assisting with set up of weddings and conferences
  • coffee
  • cocktails
  • Stock control
  • Matched wines with menu items and guest preferences.

Food and Beverage Attendant /Supervisor

Capella Lodge -Luxury Lodges of Australia
Lord Howe Island, NSW
07.2014 - 07.2016
  • Fine Dining
  • Planning and scheduling guest day to day activities (golf,snorkeling, diving , fishing charters)
  • Set up of restaurant, ensuring presentable for guests
  • Assisting with management of restaurant
  • Working alongside kitchen team to establish menus that reflect surrounding produce
  • Delivering fine dining service to each guest Knowledgeable of wines that are matched with each course
  • Cocktails
  • Assisting guest with knowledge about the island
  • Gin tasting masterclasses
  • Training new staff
  • Reconciled daily transactions, balanced cash registers

Food and Beverage Attendant

Neilsons Restaurant
Traralgon, VIC
01.2014 - 06.2014
  • Fine Dining
  • Waitressing
  • Coffee
  • Set up restaurant and assist in closing of restaurant
  • Reservations
  • Delivering fine dining service to each patron
  • wine knowledge / decanting / beverage recommendations

Food and Beverage attendant/ supervisor

Constancia Restaurant
Traralgon, VIC
09.2012 - 11.2013
  • Waitressing Coffee POS Knowledgeable of Different wines Setting up of Private dining room and restaurant for bookings
  • Reservations Opening and close restaurant

Education

Diploma of Events Management -

WA RSA -

Responsible Service of Alcohol
WA

First Aid Certificate -

First Aid
VIC

Contact Officer -

Victorian Chamber
VIC

Skills

  • Multi-tasker
  • Conflict mediation
  • Coordinating events
  • Setting reservations
  • Self-starter
  • Opening and closing procedures
  • Communicating with clients
  • Critical thinking
  • VIP services
  • Training and mentoring

Personal Information

Date of Birth: 18/05/1992 Address: Perth, 6000 Gender: Female

References

  • Adam Dewar, Position : Assistant Operations Business: The Weld Club Contact Info: 044 7807 457
  • Libby Grant ,Position :Lodge Manager Business: Capella lodge Contact info: 02 65632008
  • Andrea Martin, Position: General /Site Manager Business: Spicers Hiddenvale Contact info: 075 465 5900
  • David Boggan, Position: General Manager Business: The Australian Club Contact Info: 0423 871 389
  • Peter McEvoy, Position: Assistant House Manager Business: The Australian Club Contact info: 0403 745 917

Timeline

Duty Manager

The Weld Club
12.2022 - Current

Assistant Manager

Mello House
04.2022 - 12.2022

Australian Open - Team Leader

Delaware
12.2021 - 01.2022

Operations Supervisor ( Beverage and Events)

The Lyceum Club
04.2021 - 12.2021

Assistant House Manager ( Events and Dining)

The Australian Club
05.2018 - 04.2021

Food and Beverage Supervisor

Nunu Restaurant
05.2018 - 12.2018

Food and Beverage Supervisor

Elandra Resort
09.2017 - 01.2018

Food and Beverage Attendant

Spicers Hiddenvale Homage Restaurant
03.2017 - 09.2017

Food and Beverage Supervisor

Spicers Peak Lodge - Luxury Lodges of Australia
08.2016 - 03.2017

Food and Beverage Attendant /Supervisor

Capella Lodge -Luxury Lodges of Australia
07.2014 - 07.2016

Food and Beverage Attendant

Neilsons Restaurant
01.2014 - 06.2014

Food and Beverage attendant/ supervisor

Constancia Restaurant
09.2012 - 11.2013

Diploma of Events Management -

WA RSA -

Responsible Service of Alcohol

First Aid Certificate -

First Aid

Contact Officer -

Victorian Chamber
Caryn Kornacki