Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey O’Keefe

Warrnambool

Summary

Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.

Overview

14
14
years of professional experience

Work History

Support worker

Mpower
04.2023 - Current
  • Clean environment
  • Training new staff members
  • Supporting Young Person
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supporting Clients with Disabilities
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Teamwork
  • Effective communication
  • Filing out relevant documentation
  • Self-reflecting
  • Community involvement
  • Drove clients safely to social activities and appointments.

Bar Staff Member

East Warrnambool Football Netball Bar
01.2015 - 01.2025
  • Serving customers
  • Cash handling
  • Stocking fridges
  • Collaborated with team members to ensure smooth service during peak hours.
  • Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
  • Contributed to a positive atmosphere through friendly interactions with customers and colleagues.

Kitchen Staff | Café Manager

McDonalds
09.2017 - 06.2024
  • Food Preparation
  • Quality control
  • Teamwork
  • Clean environment
  • Keeping the standards high
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Netball player | Volunteer

East Warrnambool football club
01.2017 - 01.2020
  • Volunteer working in canteen
  • Fundraisers
  • Excelled in various offensive positions, showcasing versatility and adaptability on the court.
  • Managed time effectively to balance rigorous training schedule, academic commitments, and personal life.

Retail staff | Trainer | Manager

Red Rooster
12.2011 - 09.2017
  • Cash handling, balancing the tills
  • Developed a positive learning environment, fostering open communication and active participation from trainees.
  • Rostering
  • Interviewing and hiring of staff
  • Quality control
  • Food preparation
  • Customer service
  • Closing and locking up the store
  • Product ordering and stock rotation
  • Trained employees on updated policies, procedures, and software tools, ensuring seamless transitions during periods of change.

Education

Diploma - Community Services

Gen U
Warrnambool, Victoria
12-2026

Certificate IV - Disability

Gen U
Warrnambool, Victoria
01.2024

Certificate IV - Child, Youth and Family Intervention

Gen U
Warrnambool, Victoria
01.2022

Year 12 -

Warrnambool College
Warrnambool, Victoria
01.2013

Certificate III - Childcare

Gen U
Warrnambool, Victoria
01.2013

Certificate II - Hairdressing

Southwest Tafe
Warrnambool, Victoria
01.2010

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Confidentiality and privacy
  • Cleaning and sanitizing

Timeline

Support worker

Mpower
04.2023 - Current

Kitchen Staff | Café Manager

McDonalds
09.2017 - 06.2024

Netball player | Volunteer

East Warrnambool football club
01.2017 - 01.2020

Bar Staff Member

East Warrnambool Football Netball Bar
01.2015 - 01.2025

Retail staff | Trainer | Manager

Red Rooster
12.2011 - 09.2017

Certificate IV - Disability

Gen U

Certificate IV - Child, Youth and Family Intervention

Gen U

Year 12 -

Warrnambool College

Certificate III - Childcare

Gen U

Diploma - Community Services

Gen U

Certificate II - Hairdressing

Southwest Tafe

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Casey O’Keefe