Cassidy Blanden
Brisbane
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to seek and maintain a part time or casual position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Pigface Seafood Cafe
05.2021 - Current
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Bachelor Of Business - International
Queensland University of Technology
Brisbane, QLDSkills
- POS System Operation
- Menu Memorization
- Staff Coordination
- Resolving Complaints
- Teamwork and Collaboration
- Customer Service
- Organisation
Certification
- Certificate 3 in Business
- QLD Responsible Service of Alcohol (RSA)
- Barista Certificate
Timeline
Front of House Employee
Pigface Seafood Cafe
05.2021 - Current
Bachelor Of Business - International
Queensland University of Technology
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