Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Cathy Howard

Patterson Lakes,VIC

Summary

Proven achiever with a strong work ethic and multitasking abilities, excelled at Sandringham Hospital by coordinating a vast volunteer program and managing significant events. Demonstrates a strong focus on customer service, working well in team environments, and a willingness to learn. Recognized for outstanding performance and efficiency in administrative support and volunteer coordination.

Overview

25
25
years of professional experience

Work History

PA to Program Director Women’s & Children’s, DON S

Sandringham Hospital part of Alfred Health
Sandringham
05.2010 - 11.2022

Summary of Role

Provide a high level of administrative support as the PA to program Director Women’s & Children’s, DON Sandringham Hospital. Volunteer coordinator for approximately 120 hospital volunteers. Sandringham Hospital work experience coordinator.

Achievements

Ø Awarded the 2011 Sandringham Hospital Staff performance award for Accountability

Ø Extensive diary management

Ø Meeting and conference organising, minute taking

Ø Organise meeting papers for Site Director

Ø Organise nurse managers conference and Volunteers Christmas lunch

Ø Co-ordination of volunteers

Ø Coordinator and management of the hospital work experience program and students.

Ø Management and booking market stalls at the hospital to raise funds

Ø Collect and compile data base information as required.

Ø Co-ordinate the receipting and documentation of donations

Ø Reply to ‘With Compliment’ letters

Ø Organise payment of accounts

Ø Assist in other areas of the hospital

Ø All other duties in accordance with the current position description

Senior Administrator to Head of Departments, Execu

Gribbles Pathology (Healthscope)
04.2003 - 05.2010

Summary of Role

Oversee and provide high level administrative support to both Head of Department and Management, with confidentiality, discretion and professionalism by undertaking a wide range of administrative support, organisational and advisory duties for the overall development and performance of the entire company.

Achievements

Ø Assisting the Quality manager and Department Heads with the writing, formatting, printing and distribution of manuals and forms in the preparation of NATA assessments.

Ø Accurately take minutes of Pathologist meetings, distribute agendas, type and distribute minutes and organise and set up luncheons.

Ø Confidently liaise with doctors / specialists and followed up on any requests or complaints.

Ø Responsible for the regular follow up with doctors on patients’ further treatment. Receive and correlate the data.

Ø Proactively prepare the company on call roster and deliver the necessary equipment and rosters to all Head of Departments and on-call Pathologists.

Ø Assist the Director of Anatomical Pathology in the management of Pathologists leave.

Ø Input staff hours and approve department pays.

Ø Responsible for the confidential printing and distribution of approximately 1200 company pay slips.

Ø Responsible for the quick turnaround time of reports to doctors.

Ø Provide ad-hoc support to several departmental Heads and Management.

Ø Efficiently enter data into the Riskman Quality System.

Ø Typing of medical reports including the macroscopic and microscopic details.

Ø Responsible for the distribution of specimens to requesting Doctors, hospitals and other medical facilities.

Ø Co-ordination and supervise work experience placements.

Customer Service Retail

Children’s Nappy and Retail store – Chelsea Heights
02.2002 - 02.2003

Summary of role

Customer service in a small family run business that sold baby nappies and accessories.

Program Co-ordinator

Chelsea Heights Community Centre
01.1998 - 01.2003

Summary of role

Responsible for the running of the Chelsea Heights Community Centre. Duties included payroll of all staff. Management of the bookkeeping right up to profit and loss statement. Sought tutors, advertise and co-ordinated a variety of classes. Liaised with the Centres Accountant. Made decisions around the scheduling, organising and preparation of daily and future centre commitments and activities.

Achievements

Ø Successfully co-ordinated all centre classes, childcare and tutors.

Ø Accurately and creatively prepared brochures and flyers for all classes and activities.

Ø Efficiently managed centre diaries, prepared for all classes and meetings.

Ø Successfully tendered for government and council grants.

Ø Networked with other centres.

Ø Arranged local papers and the promotion of the centre.

Ø Accurately managed payment of invoices, general expense reimbursement and management of stationery

Ø Co-ordinated and contributed in all fund raising events.

Ø Established new bookkeeping (MYOB) and booking system for ease of use by staff and volunteers.

Education

Killester College

Skills

  • Strong focus on customer service
  • Work well with others in a team environment
  • Multitasking Abilities
  • Willingness to learn new skills
  • Strong work ethic

Affiliations

Enjoy my daily beach walks with my dog

Traveling with my husband in our caravan

Pilates

Rock and roll dancing

Keeping active

Timeline

PA to Program Director Women’s & Children’s, DON S

Sandringham Hospital part of Alfred Health
05.2010 - 11.2022

Senior Administrator to Head of Departments, Execu

Gribbles Pathology (Healthscope)
04.2003 - 05.2010

Customer Service Retail

Children’s Nappy and Retail store – Chelsea Heights
02.2002 - 02.2003

Program Co-ordinator

Chelsea Heights Community Centre
01.1998 - 01.2003

Killester College
Cathy Howard