Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Chaeyla Bushby

Byford ,WA

Summary

Reliable, responsible and an enthusiastic worker looking for a casual/part time job in the hospitality industry. With over 10 years experience in hospitality and many more in customer service I believe I would be a a perfect fit for your team.

Availability:

Monday-Saturday 4pm-11pm

Saturday 9am-7pm

Overview

13
13
years of professional experience

Work History

Supervisor and Cafe All Rounder

Dome
02.2013 - 06.2022

SUPERVISOR DUTIES

  • Processing orders and invoices
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Answered customer phone calls
  • Responded to customer concerns
  • Opening and closes of the cafe
  • Running the shift and delegating tasks
  • Banking
  • Resolving customer complaints and handling team member conflicts
  • Trained and mentored new employees
  • Supervising staff
  • Stocktake

BARISTA DUTIES

  • Maintaining dome quality coffee, time and standards during busy times
  • Hourly group head clean
  • Coffee machine maintenance such as volume, weight and time check
  • Recalibrating the machine when needed
  • Opening and closing the machine
  • Maintaining a clean and hygienic work space

FOH TEAM MEMBER

  • Processing customer orders and needs
  • Preparing cakes and beverages to Dome quality standards during busy times
  • Maintaining stock and a clean work area
  • Maintaining the cake fridge

Sales Assistant

Best And Less
07.2012 - 12.2012
  • Greeting customers
  • Refilling stock to clothing racks and shelves
  • Processing customer purchasers
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Received and processed product returns and coordinated disposal of defective or broken items.
  • Used product knowledge to assist customers and suggest products.
  • Answered customers' questions about available products, prices and features.

Barista All Rounder

Fig & Ivy
Byford , WA
05.2022 - 11.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Opening the cafe

Waitress

Popo’s Chinese Restaurant
01.2012 - 06.2012
  • Greeting customers
  • Answering phones
  • Taking customers food and beverage orders and delivering to them
  • Folding napkins, polishing cutlery and glasses
  • Ensuring the restaurant is clean at all times

Retail Manager

Spendless Shoes
Cannington, WA
03.2023 - Current
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Controlled store inventory and reviewed cash handling and operations reports.

Education

Completion Of Year 11 -

Governor Stirling Senior High School
Woodbridge, WA
2010

Skills

  • Excellent time management
  • Great customer service
  • Responsible and Reliable
  • Determined and "can do" attitude
  • Great at working independently or as a team
  • Maturity and respect to others
  • Fast learner
  • Very well organized
  • Computer friendly eg Scanning, printing, typing use of microsoft office etc
  • First aid certified

References

Carol Gilliam

Manager Dome Kelmscott

0420221434

Renee Phillips

Best and less manager

0424010418

Kayla Rayment

0401589504

Timeline

Retail Manager

Spendless Shoes
03.2023 - Current

Barista All Rounder

Fig & Ivy
05.2022 - 11.2022

Supervisor and Cafe All Rounder

Dome
02.2013 - 06.2022

Sales Assistant

Best And Less
07.2012 - 12.2012

Waitress

Popo’s Chinese Restaurant
01.2012 - 06.2012

Completion Of Year 11 -

Governor Stirling Senior High School
Chaeyla Bushby