Charles Thomas-Pisasale
Gold Coast,QLD
Summary
Customer orientated Bartender and barista offering 3 years background preparing and serving alcoholic drinks. Versed in Maintaining Liquor stock, Keeping work areas clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with multitasking. Considered a versatile Bartender with experience in fast paced environments pouring drinks with precisions and class. reliable employee with flexible hours, willing to discuss hours to cooperate with my current job.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Conference and Events
RACV Royal Pines Resort
Gold Coast, QLD
12.2022 - Current
- Searched and negotiated suitable venues as per setup requirements and budget constraints.
- Conferred with customers to gather event requirements and explore opportunities.
- Resolved guests' complaints to maintain complete customer satisfaction.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Barista
RACV Royal Pines Resort
Gold Coast, QLD
12.2022 - Current
- Worked in coffee carts during peak conference operations, serving a high volume of coffee.
- Serving specialty coffee throughout several outlets within the resort (six outlet operations).
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Placed orders with suppliers for delivery of products required for daily operations.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Created promotional displays for advertising special events or promotions at the resort.
Bartender/Waiter's
RACV Royal Pines Resort
Gold Coast, QLD
12.2021 - Current
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Recommended food and drinks to customers based on preferences and pairings.
- Received and counted stock items, recording data manually or on a computer.
- Pulled items from stock using lift equipment and added them to shelves or bins.
- Prepared cocktails from bar recipes, and served wine, draft, and bottled beer.
Bartender/Barista
Bears Lodge & Cafe
Hakuba, Japan , Nagano
12.2023 - 04.2024
- Prepared alcoholic and non-alcoholic beverages on short menu notice
- Assisted in setting up the restaurant and bar for the service shift.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Processed payments accurately and efficiently with POS system.
- Organized storeroom inventory of supplies such as Alcohol, FOH & Bar equipment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
High School Diploma -
Trinity Lutheran College
Gold Coast, QLD11-2022
Diploma of Business -
Barrington College
Gold Coast, QLD11-2022
Skills
- Anticipating guests' needs
- Safe serving knowledge
- Alcohol ordering
- extensive spirit knowledge
- Proficient in mixology with alcohol and espresso
- Beer, wine, and soju cocktails
- Bar operations and logistics
- PPE use
- Espresso machine operation
- food serving and preparation
Certification
- Responsible service of alcohol certificate, EOT.edu.au - 202
- Certified Barista, Skills training college - 2021
Languages
Japanese
Elementary
References
References available upon request.
Timeline
Bartender/Barista
Bears Lodge & Cafe
12.2023 - 04.2024
Conference and Events
RACV Royal Pines Resort
12.2022 - Current
Barista
RACV Royal Pines Resort
12.2022 - Current
Bartender/Waiter's
RACV Royal Pines Resort
12.2021 - Current
- Responsible service of alcohol certificate, EOT.edu.au - 202
- Certified Barista, Skills training college - 2021
High School Diploma -
Trinity Lutheran College
Diploma of Business -
Barrington College
Similar Profiles
Teresa RichardsTeresa Richards
Group Reservation Agent at RACV Royal Pines Resort Gold CoastGroup Reservation Agent at RACV Royal Pines Resort Gold Coast
Tahlia GriffithsTahlia Griffiths
Food and Beverage Attendant at RACV Royal Pines ResortFood and Beverage Attendant at RACV Royal Pines Resort
Rylee HayesRylee Hayes
Food and Beverage Attendant at RACV Royal Pines Resort Gold CoastFood and Beverage Attendant at RACV Royal Pines Resort Gold Coast