Tahlia Griffiths
HIGHLAND PARK,QLD
Summary
A hardworking and passionate job seeker with strong organizational skills and time managment. A dedicated team player with demonstrated training and problem-solving abilities, aswell as the ability to handle multiple projects simultaneously with a high degree of accuracy. The willingness to take on added responsibilities to meet company goals all with a positive attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
RACV Royal Pines Resort
06.2021 - Current
- Greet and seat guests to provide a friendly and welcoming experience.
- Train new staff members on company policies and procedures.
- Handling guest inquiries and requests and resolving guest complaints.
- Serving high customer volumes during special events, golf days and weekends.
- Operated a coffee machine.
- Monitor inventory to ensure stock levels are able to meet customer demands.
- Creating personalized beverages on request, to ensure satisfaction for each guest.
- Answering phone calls and making reservations.
- Handling cash floats and processing payments.
Receptionist
1on1 Tax
02.2021 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Scanned, filed and entered data into organised systems.
- Responded to inquiries from callers seeking information.
Receptionist Assistant
Illuminate Kitchens
06.2016 - 09.2020
- Welcomed clients and greeted delivery personal.
- Organised electronic and hard copy filing systems for easy retrieval of documents and information.
- Confirmed appointments, communicated with clients, and updated client records.
- Copied, faxed, and filed documents.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
Education
Graduation Certificate -
Emmanuel College
Carrara, Gold Coast11.2020
Skills
- Well-spoken and mannered
- Self-motivated
- Adaptable
- Hard working
- Athletic
- Excellent communication
- Friendly and Polite
Date of Birth:
4th April 2003
Certification
- Barista Certificate
- RSA/RGS Certificate
Additional Information
Mikayla Campbell:
1on1 Tax (Practice Manager)
Contact - 0459694634
Marilyn Gortsilas:
Royal Pines (Food and Beverage Supervisor)
Contact - 0409787679
Timeline
Food and Beverage Attendant
RACV Royal Pines Resort
06.2021 - Current
Receptionist
1on1 Tax
02.2021 - 04.2021
Receptionist Assistant
Illuminate Kitchens
06.2016 - 09.2020
Graduation Certificate -
Emmanuel College
- Barista Certificate
- RSA/RGS Certificate
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