Summary
Overview
Work History
Education
Skills
Accomplishments
School Achievements
Team Sports
Timeline
Generic

CHARLIE THOMSON

Narara

Summary

Dedicated and results-driven Nightfill Manager with three years of experience in retail operations at Coles, including 2 years in a leadership role. Adept at overseeing high-volume nightfill operations, ensuring the seamless replenishment of stock, store readiness, and adherence to merchandising standards. Skilled in managing and motivating a team of 10-15 employees, effectively delegating tasks to maximize efficiency while handling an average of 3,000 cartons per night.

Brings a strong background in team leadership, workflow optimization, and problem-solving, with a hands-on approach to training and mentoring staff to improve productivity and workplace morale. Committed to upholding safety protocols, compliance standards, and store presentation guidelines to enhance the customer experience. Collaborates with store management and inventory teams to streamline stock control processes and improve overall store operations. Passionate about continuous improvement, operational excellence, and fostering a positive team culture in a fast-paced retail environment.

Overview

1
1
year of professional experience

Work History

Nightfill Manager

Coles Erina
06.2024 - Current

As a Nightfill Manager at Coles Erina, I am responsible for overseeing the store's overnight replenishment operations, ensuring that shelves are fully stocked, displays are well-presented, and the store is prepared for the next trading day. I lead and manage a team of 10-15 employees, delegating tasks effectively to maintain a high level of efficiency and productivity. Each night, I oversee the unloading, sorting, and stocking of approximately 3,000 cartons, ensuring all products are accurately placed according to store layout and merchandising standards.

My role requires strong leadership and problem-solving skills to address challenges such as stock shortages, space constraints, and tight deadlines. I work closely with my team to optimize workflow, improve efficiency, and uphold Coles’ safety and compliance standards. I am responsible for training and mentoring staff, fostering a positive work environment, and ensuring all team members understand their responsibilities and perform at their best. Additionally, I collaborate with store management and inventory teams to ensure stock levels are maintained and replenishment processes run smoothly.

Through strategic planning and hands-on leadership, I contribute to the overall success of the store’s operations, ensuring that customers experience a well-stocked and organized store each morning.


Kitchen hand

Gosford Sailing Club
02.2024 - Current
  • Communication: Requires proficient communication to coordinate with chefs, servers, and fellow kitchen staff, ensuring smooth operations during peak hours
  • Fast-paced Environment: Excel in managing high-pressure situations by swiftly multitasking, prioritizing tasks, and maintaining attention to detail in a fast-paced kitchen environment
  • Working in a team: Proven track record of working collaboratively with team members to achieve common goals, whether it's assisting in food preparation, organizing supplies, or ensuring cleanliness standards are met, fostering a cohesive and efficient work dynamic
  • Stored food properly to prevent spoilage or cross-contamination

Education

High School Certificate -

Narara-Vally Highschool
01.2023

Skills

  • Leadership
  • Communication
  • Organizational Agility
  • Staff Training
  • Inventory Management
  • Team leadership
  • Decision-making
  • Time management
  • Complex Problem-solving
  • Documentation and reporting

Accomplishments

  • Early Leadership Achievement: Appointed as in Charge of Nightfill at a young age, showcasing leadership skills and a high level of trust from management.
  • Management Recognition: Acknowledged and recognized by management for outstanding performance, underlining the impact of leadership and dedication to operational excellence.
  • Supervised team of 10-20 staff members.

School Achievements

  • Represented the school in Soccer on numerous occasions.
  • End of Year Merit Awards in Humanities and Technology.
  • Comment from school Report 2023: 'Charlie is a charismatic and sociable student.'

Team Sports

Soccer, Midfielder, Gosford City Dragons, 13, Developed strong communication and leadership skills by mentoring players and organizing team practices., Demonstrated dedication and discipline through consistent attendance at regular practices and matches., Fostered a spirit of teamwork and sportsmanship, contributing to a positive team culture., Successfully balanced academics and athletics, enhancing time management skills.

Timeline

Nightfill Manager

Coles Erina
06.2024 - Current

Kitchen hand

Gosford Sailing Club
02.2024 - Current

High School Certificate -

Narara-Vally Highschool
CHARLIE THOMSON