Summary
Overview
Work History
Education
Skills
Timeline
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Charlotte Lee

Hawthorn,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Customer Service Assistant

Bunnings
Wodonga, Vic
03.2022 - 02.2024
  • Maintained a clean and organized work area at all times.
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Mixed paint according to specifications or color-matching techniques.
  • Assisted with clean up duties at end of each day's work including cleaning up spilled paints and chemicals.
  • Provided product knowledge to customers through effective communication.

Customer Service Assistant

Target
Wodonga, Vic
12.2020 - 02.2022
  • Maintained a clean and organized work area at all times.
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Assisted customers over the phone, providing helpful information regarding products and services.
  • Handled returns and exchanges in accordance with store policies while maintaining positive customer relations.
  • Organized promotional displays according to company guidelines.

Education

High School Diploma -

Victory Lutheran College
Wodonga, VIC
11-2023

Dual Diploma - Sport And Leadership Management

Richmond Institute/Swinburne
Richmond

Skills

  • Complaint Resolution
  • Product Promotion
  • Customer Consultation
  • Payment Processing
  • Customer Service
  • Promotional Support
  • Team Building
  • Product and Service Knowledge
  • Teamwork and Collaboration

Timeline

Customer Service Assistant

Bunnings
03.2022 - 02.2024

Customer Service Assistant

Target
12.2020 - 02.2022

High School Diploma -

Victory Lutheran College

Dual Diploma - Sport And Leadership Management

Richmond Institute/Swinburne

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Charlotte Lee