Work History
Education
Timeline
Generic

Charlotte McKenna

Stockton,NSW

Work History

Home Care Support Worker

Novacare
08.2023 - Current
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Conducted in-home visits to provide supportive services.

SIL Support Worker

New Horizons
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Administered daily medications and PRN when behaviours became heightened.
  • Diabetes management and carb counting.

Community Support Worker

B Me Support
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Assisted clients in developing and setting realistic goals to promote positive change.

Pharmacy Assistant

Wanda Beach Pharmacy
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Updated computer system with current customer, payment and inventory information.
  • Data Entry

Bartender

Stockton RSL
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.

Education

Cert 4 Community Services

Tafe OLS
10.2024

Cert 3 Community Services

Tafe OLS
08.2022

Supporting People With Behaviours

Online Module

Diabetes Management

Online Module

Peg Feeding

Onine Module

Timeline

Home Care Support Worker

Novacare
08.2023 - Current

SIL Support Worker

New Horizons

Community Support Worker

B Me Support

Pharmacy Assistant

Wanda Beach Pharmacy

Bartender

Stockton RSL

Cert 4 Community Services

Tafe OLS

Cert 3 Community Services

Tafe OLS

Supporting People With Behaviours

Online Module

Diabetes Management

Online Module

Peg Feeding

Onine Module
Charlotte McKenna