Chase Coyne
Brisbane
Summary
Dynamic Business Manager offering diverse experience in sales-team management, automotive sales, finance and insurance. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges. Strong analytical, negotiation and communication skills, coupled with a customer-centric approach, continually demonstrates a high level of customer satisfaction and retention.
Overview
4
4
years of professional experience
Work History
Business Manager
Motorcycle Holdings
12.2023 - Current
- Tasked with rekindling the Sales and F&I relationship that had previously caused the dealership to suffer.
- Single Business Manager store with an average of 100 units delivered a month.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- By Leading from the front and by example, Process changes were embraced and offered impressive improvements
- Completed compliance with aligned finance, automotive financial services
- Completed National Motorcycle Insurance compliance
Sales, Finance and Insurance Professional
Suncity Motorcycles
03.2023 - 12.2023
- Completed Tier 2 Financial Services Accreditation.
- Completed financial compliance training with Yamaha Finance, BOQ and Pepper Money.
- Completed Yamaha Insurance and QBE insurance compliance.
- Proved exceptionally adaptable and proficient in learning new concepts quickly and efficiently.
- After 3 months was soled responsible for Yamaha, Harley-Davidson and BRP Retail Sales, Finance and Insurance targets.
- Self-motivated, with a strong sense of personal responsibility with autonomy in decision making.
Car Salesman
Carmichael Ford
06.2022 - 03.2023
- Qualified buyers by matching requirements and interests to various models to best present an offer.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
- Built and maintained a loyal referral system with buyers to increase future results.
Car Salesman
Mike Carney Toyota
01.2021 - 05.2022
- Fielded an average of 100 new enquiry each month while consistently exceeding targeted sales KPI's.
- Sold new vehicle's by following the 14 step process "the road to a sale"
- Demonstrated vehicles characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Entered into strategic negotiations to earn customer business, building rapport and customer referrals.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Salesman
Harvey Norman Computers
02.2020 - 12.2020
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Earned multiple Customer Service awards by utilizing effective communication and active listening skills to create client rapport
- Leveraged proven sales methods to increase revenue in FY19-20, to surpass all previous records.
Education
Bachelor of Business - BUSINESS
James Cook University
Townsville, QLDHigh School Diploma -
Gilroy Santa Maria College
Ingham, QLD11.2018
Skills
- Tier 2 Financial Services
- Automotive Sales Licence
- Strong Negotiation Skills
- Strategic Thinking
- Networking
- Adaptability
Timeline
Business Manager
Motorcycle Holdings
12.2023 - Current
Sales, Finance and Insurance Professional
Suncity Motorcycles
03.2023 - 12.2023
Car Salesman
Carmichael Ford
06.2022 - 03.2023
Car Salesman
Mike Carney Toyota
01.2021 - 05.2022
Salesman
Harvey Norman Computers
02.2020 - 12.2020
Bachelor of Business - BUSINESS
James Cook University
High School Diploma -
Gilroy Santa Maria College
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