Chelsea House
Enoggera,QLD
Summary
I have recently moved from Young NSW to Ennogera QLD
that is eager to seek casual employment in this company. This is due to my passion for fitness that has been showcased in my certificate III in fitness, as well as my caring attitude within my job experience as a disability support worker.
As a result, I am equipped with comprehensive, compassionate and individualised patient care to achieve positive results.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
LFE Community Supports
07.2023 - 12.2024
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Drove clients safely to social activities and appointments, while effectively documenting any necessary healthcare information.
- Guided clients to local gyms, monitored their workout plans, and provided hands-on assistance as needed. This additionally included collaborating with exercise physiologists to ensure clients received comprehensive support to meet their fitness goals.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Worked with individuals of all ages and backgrounds.
- Managed medications effectively for clients, ensuring adherence to prescribed treatment plans.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Provided assistance in daily living activities by dressing, grooming, bathing, and feeding assistance.
Work Placement
Mount St Joseph Retirement Village
06.2023 - 10.2023
- Completed 120 hours of work placement where I have observed residential care during my Certificate 3 Individual Support course.
- Assisted residents with daily living activities, ensuring their comfort and dignity
- Provided companionship and emotional support to enhance resident's quality of living, this included providing palliative care.
- Utilised strong communication abilities to those living with dementia or any disabilities.
- Provided essential care towards residents through showering, dressing, grooming, and feeding.
- Reported any hazards to supervisor.
Volunteer Work
Mount St. Joseph (with Lifestyle Coordinator)
10.2023 - 10.2023
- Completed 20 hours of volunteer work, working closely with the lifestyle coordinator for my Certificate 3 in community services.
- Supported engaging, fun, and smooth-running activities by helping with organisation and planning. This included participating in exercises to help an older individuals mobility, as well as cognitive activities.
- Used strong interpersonal communication skills to convey information to others.
Supervisor/Team Leader
The Reject Shop
04.2022 - 07.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
- Handled customer complaints, providing solutions to meet customer satisfaction.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Effectively used EFTPOS and answered phone calls
- Travelled to other Reject shop stores in Hilltops region to provide assistance when needed
Sales Assistant
Bakers Delight
12.2018 - 04.2022
- Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
- Checked with customers after sales to determine satisfaction.
- Accepted and processed cash, check and card payments.
- Managed store's money/banking.
- Completed orders and organized product deliveries to meet customer timetables.
- Worked independently with minimal supervision.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Hennessy Catholic College
Young, NSWCertificate III - Fitness
TAFE
Bathurst, NSW06-2024
Certificate III - Individual Support (Ageing)
TAFE
Young, NSW01-2024
Certificate III - Community Services
TAFE
Young, NSW10-2023
Statement of Attainment - Provide First Aid
TAFE
Young, NSW09-2023
High School Diploma -
Hennessy Catholic College
Young, NSW12.2022
Skills
- Customer Experience
- Managerial Experience
- Collaboration Experience
- Brand Experience
- Flexibility
- Responsible
- Self-awareness
- Communication and an active listener
References
Samantha Reynolds- Disability Coordinator
+61400251508
Clare Hayes- Disability Support worker
+61427843393
Timeline
Volunteer Work
Mount St. Joseph (with Lifestyle Coordinator)
10.2023 - 10.2023
Disability Support Worker
LFE Community Supports
07.2023 - 12.2024
Work Placement
Mount St Joseph Retirement Village
06.2023 - 10.2023
Supervisor/Team Leader
The Reject Shop
04.2022 - 07.2023
Sales Assistant
Bakers Delight
12.2018 - 04.2022
Hennessy Catholic College
Certificate III - Fitness
TAFE
Certificate III - Individual Support (Ageing)
TAFE
Certificate III - Community Services
TAFE
Statement of Attainment - Provide First Aid
TAFE
High School Diploma -
Hennessy Catholic College
Similar Profiles
Matthew AartsMatthew Aarts
Laundry Attendant/Delivery Driver at LFE Community SupportsLaundry Attendant/Delivery Driver at LFE Community Supports
Casey EhuCasey Ehu
Support Worker at Glasshouse Community SupportsSupport Worker at Glasshouse Community Supports
Kimberly GreerKimberly Greer
Program Coordinator at Community Supports NetworkProgram Coordinator at Community Supports Network