Chelsea Lord
Melbourne,VIC
Summary
Enthusiastic worker delivers consistent service excellence by anticipating and responding to customer needs. Versatile and flexible team player performs variety of tasks, including serving, cash register operation and cafe duties. Committed to promoting customer satisfaction by accurately completing daily work and eager to expand skills in a new environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe Worker
Derrimut Nutrition Bar
Keilor East, VIC
09.2023 - Current
- Cleaned tables in the dining area before and after customer seating.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Personal Banking Advisor
Westpac
Sunbury, VIC
11.2021 - 05.2023
- Assisted with opening new accounts, transferring funds, setting up direct deposits, issuing debit cards.
- Assisted customers by answering banking questions and recommending solutions.
- Approached prospective clients through emails and cold calling to consistently meet sales targets.
Food and Beverage Server
Top Juice
Maidstone, VIC
03.2020 - 11.2021
- Prepared menu food and drinks as well as custom requests from customers
- Restocked food items and organised the front display to ensure the team was fully prepared for service
- Trained new employees on proper techniques and procedures
Education
Bachelor of Arts - Psychology And Criminology
University of Melbourne
Parkville VIC11-2025
High School Diploma -
St Columbus College
Essendon VIC11-2019
Skills
- Order Processing
- Food Service Standards
- Teamwork and Collaboration
- Punctual and Reliable
Certification
- Responsible Service of Alcohol - Mar 2021
- Responsible Service of Food - Nov 2021
References
References available upon request.
Timeline
Cafe Worker
Derrimut Nutrition Bar
09.2023 - Current
Personal Banking Advisor
Westpac
11.2021 - 05.2023
Food and Beverage Server
Top Juice
03.2020 - 11.2021
Bachelor of Arts - Psychology And Criminology
University of Melbourne
High School Diploma -
St Columbus College
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