Cheong-ah Im
Brisbane,QLD
Summary
Motivated Sales Assistant committed to providing excellent customer service. A highly experienced, organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Nami Island
03.2022 - 04.2023
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours across night, weekend, and holiday shifts
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Proven ability to learn quickly and adapt to new situations
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations
- Created inviting environment for customers by maintaining store organization and cleanliness.
Sales Assistant
Alpha Stationary Mart
01.2019 - 02.2022
- Stocked merchandise, clearly labelling items, and arranging according to size or colour
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Communicated orders to vendors, scheduling carriers for pickup if needed
- Used in-store system to locate inventory and place special orders for customers
- Skilled at working independently and collaboratively in a team environment
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - General English
Greenwich College
Brisbane, QLD02.2024
Bachelor of Science - Animal Industry Convergence
Kangwon National University
South Korea02.2023
Skills
- Cash Drawer Management
- Engaging with Diverse Customers
- Builds and maintains good relationships with team members
- Store Opening and Closing
- Gift Wrapping
- Inventory and Stocking
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Sales Assistant
Nami Island
03.2022 - 04.2023
Sales Assistant
Alpha Stationary Mart
01.2019 - 02.2022
No Degree - General English
Greenwich College
Bachelor of Science - Animal Industry Convergence
Kangwon National University
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