Summary
Overview
Work History
Education
Skills
Project Contributions
Additional Qualifications
Hobbies and Interests
Languages
Timeline
Hi, I’m

Chioma Helen Madubuko

Karabar,NSW

Summary

I am a dedicated professional with a muiltfaceted background in law, marketing communications, and community support services. My commitment to delivering exceptional customer service and advocacy drives me to collaborate effectively with stakeholders to meet organizational objectives. I excel in analytics, content creation, and crafting compelling narratives and engaging visual content across multiple platforms. Additionally, I possess strong skills in strategic planning and project management, enabling me to build and nurture relationships within cross-functional teams. My passion for learning and adapting to new ideas further enhances my ability to contribute effectively in dynamic workplaces.

Overview

15
years of professional experience

Work History

Raise Foundation

Volunteer Mentor
03.2023 - Current

Job overview

  • Provided one-on-one mentoring support to secondary school students, fostering positive relationships and encouraging personal development
  • Assisted students in setting and achieving academic and personal goals, helping them to build self-esteem and resilience
  • Facilitated group mentoring sessions, promoting teamwork, communication skills, and peer interactions
  • Implemented mentees' engagement /workshops/activities.
  • Acted as a trusted adult offering guidance on academic challenges, social issues, and future life planning
  • Collaborated with the school counsellor to identify risks facing students and provided targeted support
  • Documented mentees' progress that contributed to reports on students' development and program effectiveness
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.

HWNS/Aruma Disability Services

Disability Support Worker
01.2017 - Current

Job overview

  • Developed and reviewed individual plans for customers
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Kept detailed daily logs with customers' care actions for behaviours, and incidents management.
  • Maintained safety metrics and kept the home clean, and hazard-free environments.
  • Assisted clients in achieving personal goals, Personal care, Lifestyle planning, managing medical appointments, and engaging in recreational activities
  • Advocated for clients using Person-Centred approach, liaising with families, internal and external stakeholders to enhance customers' lifestyle goals.
  • Collaborated with healthcare professionals to enhance clients' well-being.
  • Collaborated with healthcare professionals to enhance clients' lifestyles and skill development.

Awards/Recognition:

  • I received numerous commendations for strong work ethic, effective service delivery, and accountability, reflected in positive performance metrics from management

Centre for Deliberative Democracy and Global Governance, University of Canberra

Marketing Communication Intern
09.2020 - 12.2020

Job overview

  • Facilitated research, journalism, and publicity measuring on 'Mitochondrial donation technology'
  • Authored media releases published on the UC and ABC Online Media-rooms.
  • Crafted some engaging content for UC CDDGG social platforms publicity.
  • Conducted key interviews with stakeholders to enrich media release content and amplify social media publicity.
  • Collaborated with UC Media team and CDDGG graphic designer to develop visual appearances that conveyed key messages for targeted audiences.
  • Coordinated media interviews with organization staff, PhD students and volunteers.
  • Evaluated the Townhall meeting, scaling on the participants' feedback, expert opinions, and Hon Andrew Leigh (MP) responses, respectively.

Achievements

  • Facilitated research, journalism, and publicity efforts on a high-profile topic, 'Mitochondrial donation technology,' through strategic collaboration with Fenners constituency stakeholders, diverse scholars, and lawmaker
  • Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
  • Developed and published engaging media releases and social media content to promote public awareness and understanding of the topic
  • Demonstrated expertise in stakeholder engagement, project evaluation, and media communication, ensuring effective dissemination of research findings and informed discussions on critical issues

Family & Community Services (FACS), Aging, Disability and Home Care (ADHC)

Disability Support Worker
01.2015 - 01.2017

Job overview

  • Work Overview: Disability Services job description in Australia and more
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding. etc.

The Ascent Group

Person-Centred Professional/Disability Support Worker
01.2014 - 12.2016

Job overview

  • Work Overview: Disability Services job description in Australia
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Cerebral Palsy Alliance

MY Time Helper- Volunteer
01.2013 - 06.2013

Job overview

  • Followed supervisor instructions to complete tasks on time.
  • Supported children living with Cerebral palsy with recreational activities, art crafting, singing and dancing.
  • Cleaned and straightened work areas to maximize productivity and enhance a safe environment for the kids.
  • Assisted team supervisor with setting material log book for the parents' information.
  • Assisted with play at the park, caring for children living with cerebral palsy, and interacting with their parents.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges during project execution.

Private Law Firm, Obiora and Associates Ng LTD

Part-time Lawyer & Solicitor
02.2012 - 10.2012

Job overview

  • Parkaked clients' interviews
  • Crafted deed of assignments/ Conveyancing
  • Prepared legal suits for filing of processes
  • Conducted legal Research
  • Crafted writs and motions and represented clients in court proceedings.
  • Advised clients on different dimensions of legal matters, including family law, corporate governance, intellectual property, commercial law, and taxation.
  • Prepared and reviewed contracts and other legal documents following applicable regulations.

Achievements:

  • Canvassed cases in magistrate and high courts, focusing on civil and criminal litigation matters
  • Represented clients in court proceedings, hearings and arbitrations.
  • Mediated and litigated in family disputes, apprenticeship settlements, and land dispute matters
  • Represented clients in Civil and Criminal cases, presenting impactful legal arguments
  • Assisted families with retrieving intestate properties of their deceased relatives.
  • Conducted settlement negotiations and trial for property case worth $200,000.00 ( two hundred thousand dollars in counter-claims.

Office of the Registrar, Nnamdi Azikiwe University

Causal Administrative Officer (Paid Intern)
09.2010 - 10.2011

Job overview

  • Received, filled, and recorded mails
  • Maintained email gatekeeping and sent event schedule reminders to the deputy registrar.
  • Sourced and packaged letters for dispatching.
  • Monitored files dispatched with tracking numbers,
  • Attended to the registrar and deputy registrar’s diaries for daily scheduling appointments.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.

Anaerobi International Primary and Secondary School

Part-time Teacher's Assistant
09.2009 - 07.2010

Job overview

  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Completed daily reports on attendance and disciplinary performance.
  • Organizing and scheduling times for students’ meetings with or without their parents when the need arises.
  • Counseled and advised pupils on moral, and societal ethical standards.
  • Prepared lesson notes for the year 6 class and year 8 class respectively.

Education

University of Canberra
Australia Capital Territory

Master of Communication from Marketing
09-2021

TAFE Digital
NSW

Diploma of Community Services
10-2018

Australian Nursing And Training Services & Quest Training Solutions
Sydney, NSW

Certificate III in Disability and Age care from Individual Support
08-2014

Australia Nursing And Training Services
Sydney, NSW

Certificate ii in Assistant in Nursing from Nursing Assistant
10-2013

Nigeria Law School
Nigeria Law School Abuja

Certificate of Call to the Nigerian Bar Association from Law
01.2012

Nnamdi Azikiwe University
Awka Anmbra, Nigeria

Bachelor of Law (LLB) from Law
07-2009

St. John’s College
Obu-Otukpa, Benue State

West Africa Senior Secondary School Certificate from Secondary School Certificate
06-2002

Skills

  • Communication Skills- Written and Verbal
  • Content Creation
  • Digital Marketing Knowledge
  • Analytical Skills
  • Strategic Planning and Thinking
  • Project Management
  • Interpersonal Skills
  • Technical Proficiency
  • Adaptability and Creativity
  • Team collaboration
  • Effective leadership and listening skills
  • Self-awareness and Cultural Awareness

Project Contributions

  • Played a key role in team projects- Customer Individual plans creation.
  • Home and living plans.
  • Emergency Evacuation Plans.
  • Month Budgeting.
  • Customers annual Ledger presentation.
  • Filing and achieving.
  • Customers routine templates and plans.
  • Customers menu development.
  • Shift duty crafting and presentation.
  • CHAP and Health and wellbeing plans.
  • Community access and home alone plans.

Additional Qualifications

  • NSW Driver’s Licence, Full licence, valid until 2024.
  • Culture and Diversity Training certificate, 2024
  • Dysphagia Training Certificate, 2023
  • Behaviour Intervention Training Certificate, 2022
  • First Aid Certificate - Work Health and Safety (WHS), St. John First Aid Training, Canberra, ACT, Australia, 2021
  • Certificate of Attendance for Mandatory Incident Reporting, FACS, NSW, Australia, 2015
  • IT Certificate, AfriHUB Computers - Nnamdi Azikiwe Computer Training Center, Awka, Nigeria, 01/01/06, 12/31/07

Hobbies and Interests

  • Singing
  • Dancing
  • Social Advocacy
  • Administrative Work
  • Graphic Design
  • Homelessness Outreach

Languages

English
Full Professional
Igbo
Native or Bilingual

Timeline

Volunteer Mentor

Raise Foundation
03.2023 - Current

Marketing Communication Intern

Centre for Deliberative Democracy and Global Governance, University of Canberra
09.2020 - 12.2020

Disability Support Worker

HWNS/Aruma Disability Services
01.2017 - Current

Disability Support Worker

Family & Community Services (FACS), Aging, Disability and Home Care (ADHC)
01.2015 - 01.2017

Person-Centred Professional/Disability Support Worker

The Ascent Group
01.2014 - 12.2016

MY Time Helper- Volunteer

Cerebral Palsy Alliance
01.2013 - 06.2013

Part-time Lawyer & Solicitor

Private Law Firm, Obiora and Associates Ng LTD
02.2012 - 10.2012

Causal Administrative Officer (Paid Intern)

Office of the Registrar, Nnamdi Azikiwe University
09.2010 - 10.2011

Part-time Teacher's Assistant

Anaerobi International Primary and Secondary School
09.2009 - 07.2010

University of Canberra

Master of Communication from Marketing

TAFE Digital

Diploma of Community Services

Australian Nursing And Training Services & Quest Training Solutions

Certificate III in Disability and Age care from Individual Support

Australia Nursing And Training Services

Certificate ii in Assistant in Nursing from Nursing Assistant

Nigeria Law School

Certificate of Call to the Nigerian Bar Association from Law

Nnamdi Azikiwe University

Bachelor of Law (LLB) from Law

St. John’s College

West Africa Senior Secondary School Certificate from Secondary School Certificate
Chioma Helen Madubuko