Chloe kean
Brisbane,QLD
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Assistant
healthy world pharmacy
Brisbane, QLD
10.2024 - Current
- Recommended, selected and located merchandise based on customer desires.
- Utilized extensive product knowledge to identify optimal solutions.
- Monitored sales floor traffic and assisted customers with their inquiries.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
Retail Sales Associate
healthy world pharmacy
Brisbane, QLD
03.2024 - 06.2024
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Ensured sanitation and cleanliness of all makeup tools and workspaces.
Retail Worker
my beauty spot
Brisbane, QLD
04.2022 - 05.2023
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained attractive merchandise displays to maximize purchases.
- Handled returns and exchanges according to company policies.
- Greeted customers, identified their needs and provided assistance with product selection.
Junior Sales Assistant
cheesecake shop
Brisbane, QLD
02.2021 - 03.2022
- Greeted and assisted customers to foster positive experiences.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Conducted routine maintenance checks on kitchen equipment to prevent malfunctions.
Education
High School Diploma -
MacGregor State High School
QLD11-2023
Diploma of Nursing - Nursing
TAFE QLD
QLDSkills
- Retail transactions processing
- Signage updating
- Effective Sales Strategies
- Visual merchandising
- Promotional event support
- Loyalty program knowledge
Certification
- certificate 2&3 in health and service assistance
- Cert 3 in fitness
Timeline
Retail Assistant
healthy world pharmacy
10.2024 - Current
Retail Sales Associate
healthy world pharmacy
03.2024 - 06.2024
Retail Worker
my beauty spot
04.2022 - 05.2023
Junior Sales Assistant
cheesecake shop
02.2021 - 03.2022
High School Diploma -
MacGregor State High School
Diploma of Nursing - Nursing
TAFE QLD
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