Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chloe Tremewen

Summary

Motivated student with a proven ability to thrive in dynamic environments. Skilled in communication, collaboration, and critical thinking to drive success. Dedicated to continuous learning and growth, striving to make a meaningful impact.


Overview

6
6
years of professional experience

Work History

Store Host

MECCA Brands
10.2024 - Current
  • Enhanced customer satisfaction by demonstrating thorough product expertise and delivering exceptional, personalised makeup, skincare and fragrance consultations and services.
  • Processed transactions, returns and exchanges with precision and efficiency, minimising wait times during peak holiday periods.
  • Resolved customer concerns professionally, demonstrating empathy and understanding, ensuring a positive brand experience.


Retail Associate in Customer Experience

Victoria’s Secret
10.2023 - Current
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and enhancing the shopping experience.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Balanced multiple responsibilities, including providing bra measurements, replenishing merchandise and upholding store cleanliness.


Internship

The Key Branding
03.2025 - 04.2025
  • Supported senior staff in preparing client presentations and internal briefs, reducing their workload burden and enhancing efficiency within the business.
  • Conducted in-depth market research across multiple projects, delivering actionable insights in meetings.
  • Gained valuable experience in the marketing and design industry for Fast-Moving Consumer Goods (FMCG).

Local Store Team Member

Coles Group
07.2021 - 09.2024
  • Held supervisor credentials and managed end-of-day operations, including cash reconciliation, store closing procedures, and team supervision.
  • Trained and mentored new team members to support smooth operations and high service standards.
  • Communicated politely and professionally when assisting customers, answering phones and making announcements over PA system.


Retail Associate

Flinders General Store
12.2018 - 04.2021
  • Streamlined product restocking, ensuring shelves remained full and visually appealing for customers.
  • Aided customers with loading heavy items into their vehicles when necessary, demonstrating exceptional service.
  • Maintained flexibility in schedule availability, often taking on additional shifts to support the business during high-traffic periods.

Education

Bachelor of Laws (Honours) And Commerce - Marketing Science

Monash University
Clayton, VIC
10-2026

Skills

  • Customer service expertise
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Problem-solving

Accomplishments

    2025: Participating in a university-led study abroad program for a semester in Prato, Italy.

Timeline

Internship

The Key Branding
03.2025 - 04.2025

Store Host

MECCA Brands
10.2024 - Current

Retail Associate in Customer Experience

Victoria’s Secret
10.2023 - Current

Local Store Team Member

Coles Group
07.2021 - 09.2024

Retail Associate

Flinders General Store
12.2018 - 04.2021

Bachelor of Laws (Honours) And Commerce - Marketing Science

Monash University
Chloe Tremewen