Chloe Williams
Darwin,NT
Summary
Currently completing a Diploma in 'Beauty Therapy', and am seeking to secure a rewarding position within the industry. I am highly motivated and keen to learn, with exceptional customer service, multitasking, and time management skills, devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
OPTICAL DISPENSER
OPSM
PALMERSTON, NT
06.2023 - Current
- Scheduled appointments, verified insurance coverage, and maintained accurate patient records.
- Assist in following up on customer inquiries
- Assisted patients in selecting frames according to their facial features, style preferences and budget.
- Remained up-to-date with the latest trends in eyewear fashion through continuing education courses and industry events.
- Performed repairs and adjusted on glasses, and fitted them for proper alignment and comfort.
- Helped to educate customers on the various lens options available, and the best type recommended for their individual needs.
BUSINESS SEVICES OFFICER
NT GOV
KATHERINE, NT
2021 - 2022
- Provided a broad range of administrative, secretarial and reception services for the regional director and department staff within infrastructure, lands & planning
- First point of contact for client queries and support
- Processing of various financial transactions, and record keeping
- Arrange staff travel, bookings, itineraries and expenses
- Organise and maintain corporate functions, meetings & day to day operations
- Attend meetings for the purpose of recording accurate minutes and providing pre/post-meeting correspondence and secretarial support to staff.
OPTICAL STORE MANAGER
OPSM
KATHERINE, NT
2020 - 2021
- Manager with one year of experience in providing quality health care to a diverse range of customer needs throughout the community
- Complete managerial tasks
- Plan and implement daily schedules to meet business requirements
- Provided customer service, followed up on inquiries, and resolved any customer complaints
- Maintain confidentiality of customer’s private health information.
- Electronically processing customer transactions and updating private records within the government database
- Effectively communicate and work with team members to best meet customer needs
- Merchandise and planogram to meet company standards
- Maintaining rosters and processing staff timesheets
- Apply knowledge of health and safety procedures within the workplace
- Attending weekly meetings to discuss business targets and performance
- End-of-day settlement and banking.
OPTICAL DISPENSER
OPSM
KATHERINE, NT
2019 - 2020
- Assist in managerial tasks
- Provide customer service and assist in following up on customer inquires
- Clean and repair customer’s damaged glasses
- Electronically processing customer transactions
- Effectively communicate with team members to meet customer needs
- Complete general administration tasks
- Merchandise and planogram to meet company standards
- Apply knowledge of health and safety procedures within the workplace
- Work well with diversity.
WORK EXPERIENCE
LITTLE MANGOES CHILD CARE
01.2017 - 02.2024
- Supervise and monitor the safety of children
- Assist at meal and snack times
- Help children keep good hygiene
- Organize and assist with children’s activities to learn about the world and explore interests
- Assist with child routines of physical activity, rest, and playtime.
Education
NT Certificate of Education & Training - 2019 -
Katherine High School
BUSINESS CERT III - 2019 -
Katherine High School
VET COURSE- FIRST AID- 2017 -
Katherine High School
VET COURSE - HAIRDRESSING - 2017 -
Katherine High School
Skills
Very Patient & Courteous
Honest and Reliable
Professional manner
Willing and keen to learn
Efficient at prioritising tasks to completion
Work well in a team environment or on my own
Willing to take on additional tasks & responsibilities
References
- Athena, OPSM Optical Dispenser, 0410 800 004
- Fiona Ward, CDU Beauty Lecturer, 08 8946 7858
- Annee Yogarajah, OPSM Optometrist, 0410 935 752
Timeline
OPTICAL DISPENSER
OPSM
06.2023 - Current
WORK EXPERIENCE
LITTLE MANGOES CHILD CARE
01.2017 - 02.2024
BUSINESS SEVICES OFFICER
NT GOV
2021 - 2022
OPTICAL STORE MANAGER
OPSM
2020 - 2021
OPTICAL DISPENSER
OPSM
2019 - 2020
NT Certificate of Education & Training - 2019 -
Katherine High School
BUSINESS CERT III - 2019 -
Katherine High School
VET COURSE- FIRST AID- 2017 -
Katherine High School
VET COURSE - HAIRDRESSING - 2017 -
Katherine High School
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