Chris Kennedy
Shepparton,Victoria
Summary
Adept at driving operational excellence and team performance, my tenure at Statewide Pest Control showcased my ability to enhance customer satisfaction and resolve conflicts effectively. Leveraging skills in staff management and complex problem-solving, I consistently improved safety procedures and mentored staff, contributing to a culture of continuous learning and development.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Regional Vic / Nsw Manager
Statewide Pest Control
09.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Production Manager
All Farm Gates
11.2007 - 07.2014
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Sourced materials to keep up with production goals and meet customer demands.
Excavator Operator Self Employed
GV Dingo
07.1999 - 10.2007
- Loaded and unloaded heavy objects, dirt and other materials on-site.
- Assisted in site preparation tasks, including clearing debris and vegetation, ensuring a safe work environment for all team members.
- Dug ditches and trenches using trench rollers, rammers and shovels for small-scale excavations.
- Collaborated with other heavy equipment operators to coordinate movements and optimize work zone safety.
Welder
Miracle Recreation Equipment
09.1995 - 05.1999
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
Welder
Fowler Engineering
02.1991 - 08.1995
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
Electrician
Bonnetts Staff Electrical
08.1987 - 01.1991
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
Education
Certificate III Pest Management - Pest Management
Mpl Training
Melbourne, VIC03.2016
Electrical Mechanic - Electrical Engineering
Tafe
Shepparton, VIC02.1991
Year 12 VCE -
Cobram High
Cobram, VIC12.1986
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
Hobbies
Camping
4 wheel driving
Hunting
Fishing
Certification
Certificate III Pest management
Animal control licence / snake catcher
Licences
Heavy vehicle drivers licence
Vic / Nsw Pesticide/ Weed licence
Working with children
OHS construction card Vic / Nsw
Category A & B Firearms licence
Marine licence
Animal control / snake catcher licence
Timeline
Regional Vic / Nsw Manager
Statewide Pest Control
09.2014 - Current
Production Manager
All Farm Gates
11.2007 - 07.2014
Excavator Operator Self Employed
GV Dingo
07.1999 - 10.2007
Welder
Miracle Recreation Equipment
09.1995 - 05.1999
Welder
Fowler Engineering
02.1991 - 08.1995
Electrician
Bonnetts Staff Electrical
08.1987 - 01.1991
Certificate III Pest Management - Pest Management
Mpl Training
Electrical Mechanic - Electrical Engineering
Tafe
Year 12 VCE -
Cobram High
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