Hristijan Corolovski
Kalkallo,Victoria
Summary
An ambitious, assertive and target focused sales manager with established experience in problem-solving and strategic thinking to improve the sales approach. Pursuing a position to develop promotions, oversee earning goals and negotiate contracts through tactical planning, analysis and communication.
Overview
13
13
years of professional experience
Work History
VIC-SA-NSW territory sales manager - Rural
Kingspan Water tanks
01.2021 - Current
- East-coast territory sales manager overseeing the sales process from beginning to end.
- Servicing the customers needs from the initial point of contact to the completion of the project.
- Working predominantly on whale projects worth over $100,000 and assisting sales staff with smaller project when needed.
- Focusing on tenders for government and private sector projects.
- Achievements and Contributions
- System integrations: Merging existing customer files and accounts from Sales Force to the new operating program NAV. Providing support and training for the whole sales team.
- Support: Supporting and training new and existing staff members on day to day interactions with existing and new customers. Providing face to face or web training for Sales Team. Introducing new sales techniques such as F.O.R.D.
- Customer Service: Day to day sales enquiries. Managing of customers personal and business accounts. Providing support over the phone and face to face.
- Contributions: Expanding existing market share & Increasing profits.
Store manager
Optus
01.2020 - 01.2021
- Full time Store Manager with a team of ten well trained sales representatives.
- Working in a team to maximize sales and provide great customer service.
- Deep knowledge on customer behavior and customer demand.
- Trained in F.O.R.D sales technique, de-escalations and customer focus.
- Achievements and Contributions
- Customer Service: Assisted business and consumer customers with all sales. Ensured the accurate collection of information relating to specific orders and services. Was in charge of closing deals with every business and consumer customer in the area around Epping.
- Training: Trained by a team of Business Coaches in order to be patient and having a good student mentality to learn and gain information needed to excel with sales. Gaining a deep knowledge of customer behavior and customer demand. Conducting training sessions with local stores and internal staff.
- Working Environment: A friendly store environment with a fantastic culture. Excelling and over achieving in monthly/quarterly targets.
- Contributions: Created a diverse team of young professionals. Increased efficiency and profitability significantly within the 6 months of being there. Established a professional working environment with stable support channels and growing pipeline of customers.
Digital sales coach
Optus
01.2019 - 01.2020
- Full time Tele Sales Coach within a team of twenty digital sales consultants.
- Working in a team to training and support to new and existing staff during the covid lockdown.
- Dedicated front line representative with a vast knowledge of products and services.
- Trained in F.O.R.D sales technique, de-escalations and customer focus.
- Achievements and Contributions
- Customer Service: Assisted business and consumer facing staff with all sales. Ensured the accurate collection of information relating to specific orders and services. Dealing with de-escalations and focusing on all customer’s needs. Coaching all staff members within the team to succeed and overcome objections and close sales.
- Working Environment: Fantastic office environment with very friendly staff members, amazing team leaders and great support network all-round.
- Training: Providing training to new and existing staff members during the closure of the overseas call centres.
Small Business Specialist
Optus
01.2018 - 01.2019
- Full time Small Business Specialist with a team of twenty well trained sales representatives.
- Working in a team to maximize sales and provide a good customer service.
- Deep knowledge on customer behavior and customer demand.
- Trained in F.O.R.D sales technique, de-escalations and customer focus.
- Achievements and Contributions
- Customer Service: Assisted business and consumer customers with all sales. Ensured the accurate collection of information relating to specific orders and services. Was in charge of closing deals with every business and consumer customer in the area around Epping.
- Training: Trained by a team of Business Coaches in order to be patient and having a good student mentality to learn and gain information needed to excel with sales. Gaining a deep knowledge of customer behavior and customer demand. Conducting training sessions with local stores and internal staff.
- Working Environment: A friendly store environment with a fantastic culture. Excelling and over achieving in monthly/quarterly targets.
Engineering and Building Services Advisor
Northern Health
07.2017 - 05.2018
- Company Overview: Northern Health is one of Victoria’s busiest public health services and is located in one of Melbourne’s most significant growth corridors, servicing the local government areas of Banyule, Darebin, Hume, Nillimbulk, Whittlesea and Moreland.
- Working as a full time advisor, overseeing and organising schedules and payments for contractors.
- Keeping database up to date with the most recent files provided to the organisation.
- Conducting introductions for new coming contractors.
- Overall being the first point of contact for all new coming and ongoing contractors, organising all paperwork and checks in compliance with state policy.
- Northern Health is one of Victoria’s busiest public health services and is located in one of Melbourne’s most significant growth corridors, servicing the local government areas of Banyule, Darebin, Hume, Nillimbulk, Whittlesea and Moreland.
Workforce Advisor
Northern Health
08.2016 - 07.2017
- Working as a full time advisor, managing the invoicing for Locum doctors and agency nurses for all of Northern Health, implementing new procedures, assisting with interviews, assisting with roster management and related queries.
- Undertook a number of high profile cases that have involved issuing of visas managing invoicing in a timely manner with a new process in place.
- Focused on managing of rosters and covering all shifts.
People & Culture Advisor
Northern Health
05.2015 - 08.2016
- Working as a full time advisor, managing the front of house and being the first point of call for all People & Culture related queries.
- Acquired sound knowledge of business demands from all levels of the organisation and streamed all queries to relevant personnel to ensure timely, efficient and effective customer service satisfaction.
- Achievements and Contributions
- Customer Service: Provided customer service at registers. Responded to all customer enquiries providing support and guidance as required.
- Data Management: Managing employee’s details in a number of programs, running updates. Implementing and maintaining database with confidential information. Providing detail reports if necessary.
- Working Environment: A friendly office environment with a great corporate culture. Providing assistance whenever is necessary and tackling objectives as a team.
- Contributions: Developing new procedures, strategies and ethics. Striving to complete large tasks and overcome difficult inquiries.
Sales Executive
adguru
01.2014 - 01.2015
- Full time sales executive with a team of five well trained sales representatives.
- Working in a team to increase sales and provide a good customer service.
- Deep knowledge on customer behavior and customer demand.
- Trained in different techniques of approach and deal collaboration.
- Achievements and Contributions
- Customer Service: Assisted customers with all sales. Ensured the accurate collection of information relating to specific orders and was in charge of closing deals with every customer in the Automotive and Retail segment of the sale.
- Training: Trained by a team of sales executives in order to be precise and agile with sales, customer care and service. Given a deep knowledge of customer behavior and customer demand. Conducting fundraising events for charities.
- Working Environment: A friendly office environment with a great corporate culture. Team based projects that include working with major companies such as Westfield & Crown Casino.
Managing Supervisor
The Groove train (Coffee Shop)
01.2013 - 01.2014
Customer Service
Manor on High Reception Venue
01.2012 - 01.2013
Education
VCE -
Epping Secondary College High School
01.2014
Diploma of Criminal Justice - undefined
Navitas College of Public Safety
01.2018
Bachelor of Business - Marketing
La Trobe
01.2017
Skills
- Market and competitive analysis
- Business growth and retention
- Lead prospecting
- Consultative and relationship selling
- Solution selling
- Sales closing
- Salesforce
- CRM software
- Team building
- New account development
- Territory and account management
Languages
English
Native or Bilingual
Macedonian
Native or Bilingual
Serbian
Native or Bilingual
Croatian
Limited Working
German
Elementary
Russian
Elementary
Timeline
VIC-SA-NSW territory sales manager - Rural
Kingspan Water tanks
01.2021 - Current
Store manager
Optus
01.2020 - 01.2021
Digital sales coach
Optus
01.2019 - 01.2020
Small Business Specialist
Optus
01.2018 - 01.2019
Engineering and Building Services Advisor
Northern Health
07.2017 - 05.2018
Workforce Advisor
Northern Health
08.2016 - 07.2017
People & Culture Advisor
Northern Health
05.2015 - 08.2016
Sales Executive
adguru
01.2014 - 01.2015
Managing Supervisor
The Groove train (Coffee Shop)
01.2013 - 01.2014
Customer Service
Manor on High Reception Venue
01.2012 - 01.2013
Diploma of Criminal Justice - undefined
Navitas College of Public Safety
Bachelor of Business - Marketing
La Trobe
VCE -
Epping Secondary College High School
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