Christelle Robertson

Family violence and Intervention Order Registry

• Coordinating with various stakeholders to gather necessary documentation for each case, facilitating efficient proceedings.
• Run Daily Coordination & Triage Meeting
• Coordinating IVO court and checking
• Managed the smooth operation of daily court activities, ensuring punctuality and addressing any issues that arose promptly.
• Provide exceptional customer service to members of the public seeking assistance or information regarding intervention order matters.
• Ensure confidentiality of sensitive information provided by AFM is secure and not disclosed.
• Allocated AFM to wait upstairs and Respondent downstairs
• Triage online applications and list urgent ones as an urgent Interim request.
• Respond to in-person and telephone requests for information from general public anything about intervention orders.
• Worked closely with Police and practitioners to determine risk assessment and high risk matters.

Summary Crime - Coords Assist

• Send Registrar list to Police Prosecutor (2 days list)
• Take appearances, make referral, direct accused to go see Police for SCC
• Admin adjournment and extension of bail at the Counter
• check with bench clerks to see if they need any assistance
• Custody Registrar: check all paperwork send to SCWA or other respective department (police cells, cherry creek). Confirm with clerks about Magistrate's intention if order is different from previous order.
• Update the custody spreadsheet
• PHEFEND and PDO when matters are on SCWA report
• Answering all EFAS - print for court file or forward to bench clerk to print for court file
• Issuing charge & warrant (if satisfied), charge and summons, witness summons
• Certified true copy
• In person affidavit
• Processed payments for fines and fees, maintained accurate entries in the Kalamazoo and provide receipts to the customer.

Diversion Assist

• Explain the Diversion Program
• Provide the Questionnaire to the accused to fill out
• Conduct interview
• order entry on Platypus
• Make sure accused sign their plan before leaving the building

Deputy Registrar & Acting Grade 3 Registrar (HD)

Melbourne Magistrates' Court 04/2023 - 09/2023

Specialist Family Violence Court

• Coordinate Intervention Order listing
• Conduct PSIO/FV Application (on paper & portal)
• General enquiries at Counter & SWA (referral for AFM; court network, practitioners, legal services, security if AFM need to be escorted into the courtroom, arrange for remote hearing)
• Emails & mail
• Checking Orders
• Serve Respondent with orders & EA
• Issuing Application & Summons & Warrant
• DCTM & WEEKLY preparation meetings (while SFVC Operations officer was on leave)

01 July - 31 August 2023

FV FAST TRACK COORDINATOR

• Allocate FV related matters (criminal charges) to court 28
• Schedule Custody link on Appointy
• Book interpreters matter
• Check IBM Notes for booked in matters
• Take appearances at the counter
• Make VLA Referral
• Process admin adjournment request if matter is progressing
• Update listing coordinator about how court is running
• Checking Intervention Orders
• Enter Bail Variation.