Christie Kearney
Maryborough,QLD
Summary
Dedicated employee known for punctuality, good customer service and positive attitude will make a difference. Excel in communication, adaptability, and empathy to guide clients through personal development and achieve objectives. Organised and detail-oriented Teller with cash handling and customer service experience. Committed to client service and satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Support Worker
Empowering You Disability Services
Maryborough, QLD
09.2024 - Current
- Provided emotional and practical support to vulnerable adults.
- Organised leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
Support Worker
Christie Kearney
Maryborough, QLD
04.2022 - 09.2024
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Organised leisure activities for clients in the community.
- Provided emotional and practical support to vulnerable adults.
Life Coach
Empower You
Maryborough, QLD
01.2020 - 11.2022
- Developed and implemented individualized life coaching plans for clients.
- Facilitated group workshops to help individuals identify and achieve their goals.
- Provided guidance on how to make decisions around career choices, relationships, and other life changes.
Bra Fit Expert
Intimo Lingerie
Goondiwindi, QLD
08.2012 - 01.2020
- Provided customer service and bra fitting to clients with a focus on comfort, fit, and style.
- Analyzed body shapes, sizes, and styles to make appropriate recommendations for bras.
- Maintained knowledge of current trends in lingerie fashion to inform customers about product availability.
Bank Teller
Commonwealth Bank
Goondiwindi, QLD
01.2011 - 08.2012
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Travel Consultant
Flight Centre
Brisbane, QLD
01.2011 - 02.2012
- Collaborated with airlines, hotels and other vendors to ensure best rates for customers' trips.
- Responded promptly to customer inquiries via phone, email or in-person contact.
- Processed payments from customers using a variety of methods such as credit cards, cash or checks.
Travel Consultant
Flight
London, UK
07.2009 - 02.2011
- Printed or requested transportation carrier tickets using computer printer system or system link to travel carrier.
- Coordinated ground transportation to and from accommodations for clients.
- Provided customers with brochures and publications containing local customs, points of interest or foreign country regulations.
Travel Consultant
Flight Centre
Sydney, NSW
01.2000 - 07.2009
- Generated reports on sales performance metrics based on daily, weekly, monthly data analysis.
- Tracked customer satisfaction ratings through surveys and feedback forms.
- Organized promotional activities such as roadshows, seminars and workshops.
- Provided support during pre-trip preparations such as visa applications.
Education
High School Diploma -
Lesmurdie Senior High School
Lesmurdie, Western Australia12-1993
Skills
- Daily living support
- Housekeeping and laundry
- Life Skills Development
- Mental health assistance
- Personal errands
- Budgeting and financial management
- Customer Relationship Management
- Money Handling
- Deposit and withdrawal management
- Regulations and compliance
- Documentation preparation
- Global destinations
- Travel package planning
- Administrative tasks
- Well-being understanding
- Personal Development Sessions
- Client assistance
- Goal Setting
- Building rapport
- Life management
- Positive communication strategies
- Data Entry
- Payment Processing
- Basic Mathematics
- Customer Service
- Client Records
- Microsoft Office
- Presentation Skills
- Relationship Management
- Excellent Communication
- Self Motivation
- Communication
- Client Retention Strategies
Certification
Provide cardiopulmonary resuscitation - completed Sept 2024
Provide basic emergency life support - completed Sept 2024
Provide First Aid - completed Sept 2024
Timeline
Support Worker
Empowering You Disability Services
09.2024 - Current
Support Worker
Christie Kearney
04.2022 - 09.2024
Life Coach
Empower You
01.2020 - 11.2022
Bra Fit Expert
Intimo Lingerie
08.2012 - 01.2020
Bank Teller
Commonwealth Bank
01.2011 - 08.2012
Travel Consultant
Flight Centre
01.2011 - 02.2012
Travel Consultant
Flight
07.2009 - 02.2011
Travel Consultant
Flight Centre
01.2000 - 07.2009
High School Diploma -
Lesmurdie Senior High School
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