Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cielo Sparrow

Melbourne,VIC

Summary

I have a bachelor in communications achieved with honours, but after travelling the world and exploring new cultures I decided to settle in Australia realising about my passion for social work. I have a very strong proclivity for helping others and achieving a personal self actualization by serving the community.

Overview

13
13
years of professional experience

Work History

Disability Support Worker

Private Clients
11.2021 - Current
  • Provide assistance to clients assuring their safety at all times, promoting their psychological, social, and physical wellbeing
  • Helping them integrate into the community and empower them to be achieve their goals
  • Understanding and anticipate their needs to offer accurate solutions with empathy

Waitress

Delaware North
08.2019 - 04.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Greeted new customers, while anticipating their possible needs

Receptionist

Fahrenheit 7
05.2017 - 04.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Create reservations, communicate with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Account Executive

Synchronie
11.2010 - 07.2014
  • Manage, coordinate and plan overall advertising campaigns
  • Built and strengthened relationships with new and existing accounts to drive revenue growth
  • Qualified leads, built relationships and executed sales strategies to drive new business
  • Resolved issues promptly to drive satisfaction and enhance customer service

Education

Certification - UX/UI Design

RMIT Online
Melbourne

Certificate IV - Disability Studies

Employease
Melbourne

Bachelor of Science - Communications

University San Ignacio De Loyola
Lima Peru

Skills

  • Customer Service Excellence
  • Effective Communication and active listening
  • Conflict resolution and problem-solving
  • Strong focus on diversity and inclusion
  • Time and stress management within a team environment

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working

Timeline

Disability Support Worker

Private Clients
11.2021 - Current

Waitress

Delaware North
08.2019 - 04.2020

Receptionist

Fahrenheit 7
05.2017 - 04.2019

Account Executive

Synchronie
11.2010 - 07.2014

Certification - UX/UI Design

RMIT Online

Certificate IV - Disability Studies

Employease

Bachelor of Science - Communications

University San Ignacio De Loyola

Similar Profiles

CREATE PROFILE
Cielo Sparrow