Cindy English
Wangan,QLD
Summary
Organized and enthusiastic Mother of three, focused on kick starting my career. Im passionate about positively impacting peoples lives and helping improve my skills along the way. Im a highly-motivated employee with desire to take on new challenges with a strong worth ethic, adaptability and exceptional time management skills. I feel that I excel in working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Gaming Attendant
brothers leagues club
Innisfail, QLD
10.2023 - Current
- Performed minor maintenance on gaming machines as needed.
- Managed assigned shift tasks such as balancing registers, preparing bank deposits and completing paperwork accurately.
- Completed detailed reports documenting incidents involving underage patrons or violations of gaming regulations.
- Verified customer identification for age-restricted games or activities.
- Maintained cleanliness of gaming tables and equipment.
- Processed paperwork associated with new accounts or transactions.
- Provided excellent customer service by responding promptly to inquiries from guests or other team members.
- Assisted patrons with game play, including redemption of tickets or credits.
- Operated cash register, accepted payments, issued change and receipts to customers.
- Conducted daily audits of machine meters.
- Assisted in training new staff members on proper use of equipment and protocols related to game operations.
- Informed supervisor on duty of concerns, broken machines, out-of-order games and problems.
Crown Hotel, Innisfail
Star hotels
Innisfail, Qld
02.2023 - 09.2023
- Operated cash registers and handled money transactions accurately.
- Assisted in inventory management to ensure proper ordering of supplies and product rotation.
- Responded promptly to customer complaints in a professional manner.
- Organized special events such as functions and events.
- Managed closing duties.
- Assisted managers in training new staff members on bar, bistro and gaming operations and procedures.
- Effectively multitasked within a fast-paced environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
School Officer
Good counsel primary school
Innisfail, Qld
01.2018 - 12.2018
- worked independently with small groups of children to complete activities and or extra help for students of varying abilities.
- Supported the class teacher by preparing materials, setting up equipment, and organizing supplies.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Encouraged positive social behaviors among students through role modeling.
- Enforced rules regarding student conduct while promoting respect for diversity among classmates.
- Assisted children individually to help master assignments, reinforce learning concepts, and homework.
- Participated with children in activities.
- Prepared lesson materials and visual aids to assist the class teacher.
Cheryl Lee Florist
Nadine Picini
Innisfail, Qld
02.2016 - 01.2018
- Managed customer orders, requests, and complaints in a timely manner.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, birthdays and special occasions.
- Organized the store's inventory of plants, vases, containers, and other supplies.
- Planned out flower arrangements for corporate events according to client specifications.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Kept the store clean and organized at all times.
- Stocked shelves with new merchandise on a daily basis.
- Processed sales transactions via cash register and telephone orders.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
Irene Scott's Florist
Irene scott
Innisfail , Qld
03.2005 - 06.2011
Education
Innisfail State High School
InnisfailSkills
- Classroom Organization and support
- Special Needs Support
- First Aid Training
- Strong Work Ethic
- Multitasking, self motivated and reliable
- Excellent teamwork and time management skills
- Special Education Support
- Positive Attitude
- blue card
- yellow card
Accomplishments
- Blue card
- First aid and cpr
- RSA
- RSG
- Yellow card (disability support)
Timeline
Gaming Attendant
brothers leagues club
10.2023 - Current
Crown Hotel, Innisfail
Star hotels
02.2023 - 09.2023
School Officer
Good counsel primary school
01.2018 - 12.2018
Cheryl Lee Florist
Nadine Picini
02.2016 - 01.2018
Irene Scott's Florist
Irene scott
03.2005 - 06.2011
Innisfail State High School
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