Claudia Joelle Julius
570 Lygon Street, Carlton, Melbourne,VIC
Summary
Motivated business administration graduate with interpersonal abilities and a knack for adapting to dynamic settings, seeking a part-time/casual role. Proficient in team collaboration and capable of working independently. Dedicated to identifying customer needs and delivering effective solutions to all problems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Assistant
D Mart Superstore
Chennai, Tamilnadu
07.2023 - 12.2023
- Assisted customers with product selection and inquiries, enhancing their shopping experience.
- Managed POS transactions, cash handling, and supported inventory restocking and checks.
- Organized product displays and participated in promotional activities to boost sales.
Intern -, April
Apollo Hospitals
Chennai, Tamil Nadu
04.2023 - 05.2023
- Assisted in the operations and guest relations departments, supporting daily administrative tasks and patient coordination.
- Managed and resolved patient complaints professionally, ensuring timely and satisfactory outcomes.
- Maintained the Customer Relationship Management (CRM) system.
Waitress
Palmshore Restaurant
Chennai, Tamil Nadu
07.2022 - 12.2022
- Provided attentive table service, taking orders, and delivering food and beverages promptly and Maintained a clean and organized dining area, ensuring a pleasant atmosphere for guests.
- Assisted in managing reservations and seating, optimizing table turnover during peak hours.
Education
Master of Science - Health Management
Deakin University
Melbourne, VIC01-2026
BBA - Hospital Administration
SRMC
Chennai, Tamil Nadu08-2023
Skills
- POS System Operation
- Order Processing
- Complaint Handling
- Product Merchandising
- Complex Problem-Solving
- Customer Assistance
- Adaptability and Flexibility
- Team Collaboration
Accomplishments
"SRIHER Alumni Association Management Chapter Gold Medal"for the best outgoing student in Bachelor of Business Administration (Hospital and Health systems management)
Affiliations
Volunteer Experience (National Service Scheme)
Volunteered at the Indian Social Club in Muscat to teach underprivileged kids- July 2017- December 2017. My teaching experience required patience and understanding as I was teaching English to little kids for about six months.
Certification
Consumer Psychology at NPTELhttps://swayam.gov.in/nc_details/NPTEL
Leadership at NPTELhttps://swayam.gov.in/nc_details/NPTEL
References
Priceline Pharmacy
Deborah Julius
debujulius@gmail.com (0420348504)
Ms. K. Rohini Professor (SRFMS)
rohini.k@sriramachandra.edu.in (9940127460)
Timeline
Retail Assistant
D Mart Superstore
07.2023 - 12.2023
Intern -, April
Apollo Hospitals
04.2023 - 05.2023
Waitress
Palmshore Restaurant
07.2022 - 12.2022
Master of Science - Health Management
Deakin University
BBA - Hospital Administration
SRMC
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