Coco Fraser
Belmont
Summary
With a diverse background in childcare, customer service, and flight attendance, I bring a unique skill set to mental health support roles. My experience with children has developed my empathy, patience, and ability to create safe, supportive environments. As a flight attendant, I strengthened strong communication, problem-solving, and de-escalation skills. I approach every task with energy and positivity, staying calm under pressure and offering support in high-stress situations. Skilled in active listening, conflict resolution, and building rapport with individuals from all backgrounds, I am eager to apply these strengths in a mental health setting.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Virgin Australia
09.2019 - Current
- Consistently demonstrate flexibility and adaptability in the face of schedule changes, delays, or challenging situations, while maintaining a positive and proactive attitude
- Maintained a safe cabin environment by conducting pre-flight safety checks regulations.
- Handle medical emergencies calmly
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Florist
Moss Industry
11.2018 - 06.2019
- Managed daily opening and closing of florist shop to prepare for incoming customers
- Transported and set up floral arrangements for large-scale functions, comprising weddings and funerals.
Childcare Assistant
Woodlands Childcare
09.2017 - 05.2018
- Responsible for the safety, well-being, and development of children in my care.
- Work closely with families to ensure each child's needs are met and help them reach developmental milestones.
- Ensure the safety and well-being of children at all times, both indoors and outdoors.
- Set and enforce age-appropriate boundaries, encourage positive behaviour.
Education
Certificate III - Early Childhood Care And Education
Gordon Institute of TAFE
Geelong, VIC04.2017
Skills
- Active listener
- Friendly
- Communication Skills
- Patient and welcoming
Timeline
Flight Attendant
Virgin Australia
09.2019 - Current
Florist
Moss Industry
11.2018 - 06.2019
Childcare Assistant
Woodlands Childcare
09.2017 - 05.2018
Certificate III - Early Childhood Care And Education
Gordon Institute of TAFE
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