Coelli Antonella Toia
Balgowlah,NSW
Summary
Proven track record in enhancing customer satisfaction and assisting stylists in the processes as a Sales Assistant at Brides of Beecroft. Excelled in product merchandising, keeping the showroom floor immaculate and demonstrated exceptional interpersonal skills, significantly contributing to a positive and dynamic team environment. Ensured efficiency and accuracy in a fast-paced setting.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Brides of Beecroft
04.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted Stylist to strong customer relationships and providing excellent service.
- Helped customers locate products and helped stylist find particular styles .
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted Stylists in choose the most appropriate styles
- Put away gowns in their correct order making sure gowns were hung correctly and neatly.
- Answered customer questions about products and services where possible, helped locate merchandise, and promoted key items.
Customer Service
Balmain Automotive
01.2023 - 02.2024
- Answering phone and emails to customers. Talking to customers as they came to pick up cars.
- Invoicing, printing, posting general office duties
- Developed strong working relationships with clients, providing exceptional customer service.
- Provided exceptional customer service, addressing concerns with the mechanics and answering inquiries promptly.
- Provided exceptional customer service, addressing customers concerns promptly and directing where possible.
Education
2016 - 2022 Year 6 Sports Captain
St Cecilia's Catholic Primary School
Balgowlah12.2022
2023 Year 7 To Year 8 Current
Stella Maris College
Manly, NSWSkills
- Opening and closing procedures
- Customer Service
- Fitting room assistance
- Friendly and Helpful
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Excellent Verbal Communication
- Safety and Cleanliness Standards
- Store Organization
- Engaging with Customers
- Staff Support
- Dressing Room Assistance
Timeline
Sales Assistant
Brides of Beecroft
04.2024 - Current
Customer Service
Balmain Automotive
01.2023 - 02.2024
2016 - 2022 Year 6 Sports Captain
St Cecilia's Catholic Primary School
2023 Year 7 To Year 8 Current
Stella Maris College
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