Experienced with policy analysis, stakeholder engagement, and strategic planning. Utilizes analytical and communication skills to influence policy decisions. Strong understanding of legislative processes, fostering effective communication and a consistent focus on achieving results.
Overview
13
13
years of professional experience
Work History
Shadow Portfolio Research and Advisor
Member of Legislative Council and Shadow Minister
09.2022 - Current
Undertake research, analysis and collection of information for a range of tasks relating to shadow portfolios
Ensure the accuracy and quality of all information presented to the Member
Prepare briefing notes, speech notes, media releases, letters and reports on issues related to shadow portfolios which includes recommended actions
Managing media requests and presenting draft responses for review
Identify and present policy opportunities to the Member for their consideration which includes detailed research, consultation and financial implications
Many of these policies have been accepted and presented to the community during the 2025 State Election
Identify relevant stakeholders to consult with on a regular basis and maintain relationships with
Formulate lines of questioning to be asked as questions with or without notice during question time
Analyse Budget Papers and Annual Reports to identify potential lines of questioning
Managing constituent enquiries relating to shadow portfolios including drafting all correspondence, liaising with State/Federal Government agencies and engaging with constituent directly
Ensure Member is prepared for Parliamentary motions, member statements and legislation
Provide advice to Parliamentary Liberal Leader and other Member's office on matters relating to shadow portfolios
Monitor media content related to shadow portfolios to ensure Member is aware of key issues and their implications
When requested, represent the Member in their absence at meetings and events
Managing the Member's social media presence including on Facebook and Twitter
Writing articles for the Member's e-newsletter and updating the membership list when required
Assisting in the overall general administrative tasks of running an office
Significant knowledge on Parliamentary Processes
Electorate Officer
Member of the Legislative Council and Shadow Minister
05.2017 - 09.2022
Managing the Member's diary and work commitments to ensure coordination of daily activities, workload and meetings
Using attention to detail to write, edit and prepare documentation on behalf of the Member in a concise manner
This includes (and not limited to) briefing notes, meeting notes, press statements, targeted mailouts, letters to constituents, letters to Ministers and email correspondence
Overseeing the public email inbox and determining priority actions
Responding to constituent inquiries, responding to meeting requests and creating an action plan for each email to ensure no correspondence is ignored
Administering the Member's social media presence and accounts including Facebook and Twitter
Managing the Member's finances, allowances and entitlements through budgets, spreadsheets and required paperwork
Create itineraries and liaise with stakeholders to support Shadow Ministerial visits in the electorate
Direct and manage community events and charity fundraising opportunities from initial planning to on-the-day coordination
Entering and managing data on the internal data management system and office filing system
Work in partnership with other Member's offices to ensure coordinated responses to enquiries that fall outside the Member's portfolios
Assisting constituents with their issues and problems on a regular basis
This takes significant research, problem solving and critical thinking
Establishing and maintaining relationships with constituents, community organisations, colleagues, other Members of Parliament and Departments
Observing local issues in the media and local communities to ensure the Member is kept informed often presenting action plans to support constituents or community organisations
These action plans were often enacted and were supported by my writing or interpersonal communication skills
Electorate Officer
Member of the Legislative Assembly and Speaker of the House
06.2015 - 03.2017
Writing, editing and publishing the Member's E-Newsletter on Mailchimp
Entering and managing data on the internal data management system and office filing system
Managing the Member's diary and booking appointments, meeting rooms and travel as requested
Completion research on a variety of local issues and presenting in a written format through briefing notes to the Member
Assisting constituents with their issues and problems on a regular basis
This takes significant research, problem solving and critical thinking
Observing local issues in the media and local communities to ensure the Member is kept informed often presenting action plans to support constituents or community organisations
These action plans were often enacted and were supported by my writing or interpersonal communication skills
Customer Service Officer
Tertiary Institutions Service Centre
07.2013 - 03.2016
Provide support to people applying for universities across Western Australia, students receiving ATAR/WACE results and students needing advice on application processes
Processing confidential documents including personal identification, school results and financial statements
Dealing with members of the public who were often stressed, emotional and seeking clear advice to support their goals of attending university
Operating a switchboard to answer a significant number of client calls as well assisting those who attended the office in person
Exam supervision for participants undertaking the STAT Test
Research Intern
Australian Education and Leadership Centre
09.2012 - 05.2013
Gathering research and collaborating with colleagues collate a database of information to be utilised in the training courses the company provided to government organisations, not for profit organisations and businesses
Assisting with administrative duties as required
This included collating data and survey results, registering members to programs, creating PowerPoint presentations to present data, presenting key data and results to the leadership team
Assisted in the coordination and delivery of the Australia Awards: Australian Scholarship Leadership Development Program 2012 held in Canberra in conjunction with AusAid
My tasks included being a point of contact for participants from other countries particularly those with a disability, registering participants for each session, create and distribute learning materials and assist with running events as part of the program
Retail Assistant
Cotton On Group
11.2011 - 01.2013
Responsible for sale of clothing and other items in store
Managing money and finances at the end of the day
Communicating and assisting customers with enquiries in store
Education
Master of Public and Social Policy -
Macquarie University
01.2021
Bachelor of Arts - Political Science & International Studies and Law in Society
University of Western Australia
01.2014
Skills
Research & Analysis
Stakeholder Management
Policy Development
Strategic & Critical Thinking
Communicating Information
Proficient In
Microsoft Office
Feedback Data Management System
Parliamentary Questions on Notice Electronic Lodgement System
Parliamentary Annual Reports & Estimates Electronic Lodgement System
Hansard
Mailchimp
Canva
Facebook
Twitter
Timeline
Shadow Portfolio Research and Advisor
Member of Legislative Council and Shadow Minister
09.2022 - Current
Electorate Officer
Member of the Legislative Council and Shadow Minister
05.2017 - 09.2022
Electorate Officer
Member of the Legislative Assembly and Speaker of the House
06.2015 - 03.2017
Customer Service Officer
Tertiary Institutions Service Centre
07.2013 - 03.2016
Research Intern
Australian Education and Leadership Centre
09.2012 - 05.2013
Retail Assistant
Cotton On Group
11.2011 - 01.2013
Master of Public and Social Policy -
Macquarie University
Bachelor of Arts - Political Science & International Studies and Law in Society
University of Western Australia
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