Connie Mackay
Louth Park,NSW
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Highly motivated Sales Assistant with relevant background in retail and customer service. Offer strengths in communication, problem-solving, and relationship-building that drive sales growth. Notable success in previous role includes contributing to increased revenue through effective product promotion and upselling techniques. Proven ability in managing tasks efficiently and delivering exceptional service to customers. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Banana Nails
East Maitland
10.2024 - 12.2024
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Managed cash register transactions accurately and efficiently.
- Maintained records related to sales for store management.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
- Answered customer inquiries regarding product features, pricing, and availability.
- Replenished merchandise on shelves as needed throughout the day.
- Informed customers about current promotions and discounts.
- Maintained cleanliness of the sales floor area at all times.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Ensured compliance with company policies and procedures at all times.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Ticketed, arranged and displayed merchandise to promote sales.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
- Resolved customer complaints in a timely manner.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
Sales Assistant
Little Cha Bubble Tea
East Maitland
08.2021 - 08.2024
Education
High School Diploma -
All Saints College
Maitland12-2020
Skills
- Processing payments
- Merchandising proficiency
- Display building
- Team support and assistance
- Customer needs assessment
- Fitting room maintenance
- Cash handling
- Order fulfillment
- Upselling strategies
- Task prioritization
- Team collaboration
- Point of sale operation
- Brand representation
- Opening and closing procedures
Affiliations
- Enjoy going out for dinner / drinks with friends.
- Shopping days in Sydney
- Enjoy being creative with fashion and design
- Enjoy making all things beautiful from wastercolour painting to restoring furniture
References
References available upon request.
Timeline
Sales Assistant
Banana Nails
10.2024 - 12.2024
Sales Assistant
Little Cha Bubble Tea
08.2021 - 08.2024
High School Diploma -
All Saints College
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