Courtney Nyama
Perth,WA
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
4
4
years of professional experience
Work History
Support Worker
Agape Care Services
Perth, WA
08.2024 - Current
- Provided emotional and practical support to vulnerable adults.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
Support Worker
Plan and Grow
Perth, WA
11.2022 - 07.2024
- Provided one-on-one support to vulnerable youth by facilitating activities and monitoring progress.
- Organised group activities for at-risk youth focusing on life skills development and positive behavior reinforcement.
- Provided crisis intervention services when needed in order to help deescalate difficult situations.
- Counselled clients on a variety of topics related to mental health, physical health, education, employment opportunities.
- Ensured compliance with all applicable laws, regulations, policies and procedures relating to childcare services provided by the organisation.
- Remained up-to-date on current childcare practices including health and safety standards.
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Supervised and monitored the safety of children in my care.
- Assisted with feeding infants and toddlers during meal times.
Fast Food Crew Member
KFC
Perth, WA
08.2021 - 06.2022
- Operated cash registers to process customer orders.
- Assisted with food preparation tasks, such as cutting vegetables and making sandwiches.
- Greeted customers in a friendly and professional manner.
- Followed all health and safety regulations when handling food.
- Provided excellent customer service by responding to inquiries promptly.
- Implemented new processes to improve customer service efficiency.
- Handled cash transactions accurately according to established policies and procedures.
Retail Sales Worker
KMART
Perth, WA
05.2020 - 05.2022
- Greeted customers in a friendly and professional manner.
- Assisted customers with product selection, inquiries, and purchase decisions.
- Operated cash register to process customer purchases.
- Maintained store cleanliness and organization.
- Provided excellent customer service by responding to all customer inquiries promptly.
- Ensured compliance with health and safety regulations within the store environment.
- Attended staff meetings to discuss new product lines or promotions.
- Adhered to security policies for handling money transactions.
- Handled customer complaints in a timely manner.
Education
Doctor of Veterinary Medicine - Currently Studying
Murdoch University
WASkills
- Mental health assistance
- Housekeeping and laundry
- Life Skills Development
- Disability care
- Teamwork
- Attentive
- Problem Identification
- Flexible
- Companionship and Emotional Support
- Independent thinking
- Not afraid to ask for help
- Respectful and Compassionate
- Time Management
- Eager to learn
Affiliations
- Love Fitness/Gym
- Love Animals (hence my degree choice)
- Love to Read
Timeline
Support Worker
Agape Care Services
08.2024 - Current
Support Worker
Plan and Grow
11.2022 - 07.2024
Fast Food Crew Member
KFC
08.2021 - 06.2022
Retail Sales Worker
KMART
05.2020 - 05.2022
Doctor of Veterinary Medicine - Currently Studying
Murdoch University