Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Courtney Nyama

Perth,WA

Summary

Flexible hard worker ready to learn and contribute to team success.

Overview

4
4
years of professional experience

Work History

Support Worker

Agape Care Services
Perth, WA
08.2024 - Current
  • Provided emotional and practical support to vulnerable adults.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Assisted clients with personal care, such as showering and dressing.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Developed positive relationships with service users and maintained professional boundaries at all times.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.

Support Worker

Plan and Grow
Perth, WA
11.2022 - 07.2024
  • Provided one-on-one support to vulnerable youth by facilitating activities and monitoring progress.
  • Organised group activities for at-risk youth focusing on life skills development and positive behavior reinforcement.
  • Provided crisis intervention services when needed in order to help deescalate difficult situations.
  • Counselled clients on a variety of topics related to mental health, physical health, education, employment opportunities.
  • Ensured compliance with all applicable laws, regulations, policies and procedures relating to childcare services provided by the organisation.
  • Remained up-to-date on current childcare practices including health and safety standards.
  • Developed and implemented activities to meet the physical, emotional, and social needs of children.
  • Supervised and monitored the safety of children in my care.
  • Assisted with feeding infants and toddlers during meal times.

Fast Food Crew Member

KFC
Perth, WA
08.2021 - 06.2022
  • Operated cash registers to process customer orders.
  • Assisted with food preparation tasks, such as cutting vegetables and making sandwiches.
  • Greeted customers in a friendly and professional manner.
  • Followed all health and safety regulations when handling food.
  • Provided excellent customer service by responding to inquiries promptly.
  • Implemented new processes to improve customer service efficiency.
  • Handled cash transactions accurately according to established policies and procedures.

Retail Sales Worker

KMART
Perth, WA
05.2020 - 05.2022
  • Greeted customers in a friendly and professional manner.
  • Assisted customers with product selection, inquiries, and purchase decisions.
  • Operated cash register to process customer purchases.
  • Maintained store cleanliness and organization.
  • Provided excellent customer service by responding to all customer inquiries promptly.
  • Ensured compliance with health and safety regulations within the store environment.
  • Attended staff meetings to discuss new product lines or promotions.
  • Adhered to security policies for handling money transactions.
  • Handled customer complaints in a timely manner.

Education

Doctor of Veterinary Medicine - Currently Studying

Murdoch University
WA

Skills

  • Mental health assistance
  • Housekeeping and laundry
  • Life Skills Development
  • Disability care
  • Teamwork
  • Attentive
  • Problem Identification
  • Flexible
  • Companionship and Emotional Support
  • Independent thinking
  • Not afraid to ask for help
  • Respectful and Compassionate
  • Time Management
  • Eager to learn

Affiliations

  • Love Fitness/Gym
  • Love Animals (hence my degree choice)
  • Love to Read

Timeline

Support Worker

Agape Care Services
08.2024 - Current

Support Worker

Plan and Grow
11.2022 - 07.2024

Fast Food Crew Member

KFC
08.2021 - 06.2022

Retail Sales Worker

KMART
05.2020 - 05.2022

Doctor of Veterinary Medicine - Currently Studying

Murdoch University

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Courtney Nyama