Crystal Roberts
Gleneagle,QLD
Summary
Detail-oriented F&B Attendant with a solid background in customer service and food safety. Proven ability to train staff and uphold high service standards, ensuring memorable guest experiences and compliance with food safety regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
F&B Attendant
The Star (Casino)
Gold Coast, QLD
07.2021 - Current
- Ensured cleanliness and organization of dining areas and service stations to provide welcoming environment for guests.
- Provided exceptional customer service to create memorable experiences for casino guests.
Background Actor
Image management
Gold Coast, QLD
01.2016 - 06.2021
- Prepared for roles by studying scripts, character notes, and other materials.
- Learned lines quickly and accurately in order to be ready for filming.
- Utilized improvisation skills when needed to enhance a scene's authenticity.
Designer Life Student
Beaucare
Beaudesert, QLD
10.2018 - 11.2018
- Cultivated trusting relationships with clients through active listening and empathy to enhance their engagement in care.
- Monitored client environments to ensure safety during activities and foster a secure atmosphere.
- Maintained records tracking client progress and care activities to support tailored interventions.
Education
High School Diploma -
Nerang State High
Nerang, QLD11-1998
Skills
- Table service
- Customer service
- Order taking accuracy
- Point of sale
- Food safety
- Food allergies awareness
- BOH
- Cash handling
- Training staff
Certification
- Statement of Attainment SITHFAB002 Provide Responsible Service of Alcohol
- CHC33015 Certificate in Individual Support
- HLTAID001 Provide Cardiopulmonary Resuscitation
- HLTAID003 Provide First Aid
Timeline
F&B Attendant
The Star (Casino)
07.2021 - Current
Designer Life Student
Beaucare
10.2018 - 11.2018
Background Actor
Image management
01.2016 - 06.2021
High School Diploma -
Nerang State High