Curtis Kenshole
Wallan,VIC
Summary
Proven performer with a track record of exceeding sales targets at Total Tools by leveraging exceptional relationship-building and product knowledge skills. Demonstrated adaptability and teamwork in diverse roles, enhancing customer satisfaction and operational efficiency. Committed to achieving results through attention to detail and a goal-oriented approach, consistently contributing to team success and customer service excellence.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Total Tools
02.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
Laborer
MDK Plumbing
01.2019 - 01.2023
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
Education
Year 10 Level of Completion - Year 10
Hazel Glen College
Doreen, VIC11.2018
Skills
- Cash Handling
- Goal-Oriented
- Opening and closing procedures
- Customer Needs Assessment
- Customer Service
- Friendly and Helpful
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Attention to Detail
- Organization
- Product Knowledge
- Relationship Building
- Sales expertise
- Complex Problem-Solving
Timeline
Sales Assistant
Total Tools
02.2023 - Current
Laborer
MDK Plumbing
01.2019 - 01.2023
Year 10 Level of Completion - Year 10
Hazel Glen College
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