DANIEL BRUCE
Denny
Summary
Recently graduated individual with a degree in Sport Business Management and a passion for sports and business management. I have a proven track record in developing and executing successful events, as well as hands-on experience in event operations. With strong skills in strategic planning, team leadership, and creative problem-solving, I am seeking a challenging role where I can leverage my expertise to contribute to business objectives and further expand my knowledge in a fast-paced working environment.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Marks & Spencers
07.2021 - 08.2025
- Gained expertise in inventory management, logistical coordination, and customer service, ensuring smooth operations and efficient problem-solving in a fast-paced retail environment.
- Developed strong team leadership and communication skills, working collaboratively to meet operational goals and improve performance, transferable to managing sports events and team operations.
- Assisted customers with inquiries and product information, ensuring timely resolution of issues.
- Trained new staff on best practices for customer service excellence and company policies.
Sports Event Volunteer
Active Stirling
09.2024 - 06.2025
- Assisted with the logistics and delivery of events, coordinating resources and ensuring all elements were in place for seamless execution of more than five Active Stirling events.
- Oversaw event operations, managing timelines, troubleshooting issues, and ensuring events ran smoothly from start to finish such as cross country events with more than 500 involved.
- Supported team members in organising logistics for various events.
- Adapted quickly to changing environments and last-minute requests during events.
Athletics Open Graded Supervisor
University of Stirling
05.2024 - 06.2025
- Played a key role in overseeing the operations of an athletics open graded competition with over 200 athletes of varying age. Whilst also managing logistics, scheduling, and coordinating volunteers to ensure a smooth event.
- Led the team in executing event plans, resolving issues on-site, and ensuring the competition ran efficiently and on schedule.
- Built relationships with sponsors, generated revenue from the event and helped implement it into a sustainable competition.
Vice President of Athletics
University of Stirling
05.2024 - 06.2025
- Implemented a 'buddy scheme' into athletics which increased participation in training of 30%.
- Developed and implemented policies to improve operational efficiency across departments such as Sports Union and club.
- Collaborated with stakeholders to align institutional goals with individual club needs.
- Overseen the financial side of the athletics club, completing our yearly accounts which focused on diversification and longevity.
Education
Sport Business Management (BA) 2:1 -
University of Stirling
01.2025
High School - undefined
Denny High School
01.2021
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
Timeline
Sports Event Volunteer
Active Stirling
09.2024 - 06.2025
Athletics Open Graded Supervisor
University of Stirling
05.2024 - 06.2025
Vice President of Athletics
University of Stirling
05.2024 - 06.2025
Customer Service Representative
Marks & Spencers
07.2021 - 08.2025
High School - undefined
Denny High School
Sport Business Management (BA) 2:1 -
University of Stirling
STRENGTHS
- Excel, PowerPoint, and Word proficient
- Strong organisational and time management.
- Effective communicator with team members.