Daniel Furner
Redbank,QLD
Summary
I am an experienced professional with thirteen years as a Detainee Service Officer at SERCO Immigration Services, where I developed expertise in security, client welfare, stakeholder management, and working under pressure in a sometimes volatile environment. Holding a Bachelor of Sport Tourism Management, I have strong skills in administration, marketing, event management, and customer service, demonstrated during my time as Corporate Golf Manager at Lakelands Golf Club. I am now seeking a new challenge in a different industry, bringing my extensive experience, strong communication skills, and ability to thrive in dynamic environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Detainee Service Officer
SERCO Immigration Services
01.2012 - Current
- Company Overview: Brisbane Immigration Transit Accommodation (BITA) Inverbrackie Alternate Place of Detention (IAPOD) Adelaide Immigration Transit Accommodation
- Duties:
- Property Officer
- Intake/Removal of detainees
- T & E administration (Detention Services Portal)
- Transport and escort postings
- Interstate Escorts
- Security postings
- Activities
- Welfare postings
- Reception
- Control
- Client interaction and Welfare checks
Corporate Golf Manager
Lakelands Golf Club
04.2009 - 12.2011
- Duties:
- Booking Corporate days
- Corporate Golf Sales
- Event Coordinating
- Members Events
- Social Group Events
- Administration and Marketing
- Acquiring sponsors for events
- Up selling of goods and services
- Golf Retail
Golf Services Team Leader
Links Hope Island Resort
04.2006 - 03.2009
- Duties:
- Starter (two tee, shotgun and members events)
- Marshal
- Administration
- Golf Retail
- Duty Manager shifts
- Concierge
- Corporate and competition days
- Reception
Golf Shop Assistant
Arundel Hills Country Club
01.2004 - 04.2006
- Duties:
- All aspects related to Pro Shop Operations
- -Cash handling
- -Merchandising
- -Competition setup
- -Handicapping
- -Bookings
- Starter and Marshall
- Driving range and cart supervisor
- Competition and Corporate Golf Days
- Drink cart operations
Banquets and Surf Club
Couran Cove Island Resort
10.2003 - 01.2004
- Duties:
- Bar work
- Banquet setup and close
- Waiting on tables
- Customer Service
Education
Bachelor of Sport Tourism Management - Management
Southern Cross University
Lismore, NSW09-2003
Higher School Certificate -
Taree High School
Taree, NSW12-1999
School Certificate -
Taree High School
Taree, NSW12-1997
Skills
- Knowledge of Microsoft Office programs:
- Microsoft Office
- Detention Services Portal
- SERCO Care Manager
- FACTS
- Golf Manager
- Power Golf
- Golf Link
- Micros
Certification
- CURRENT AGSVA Clearance
- CURRENT Australian Federal Police Check
- CURRENT CPR, Provide Basic Emergency Life Support and Apply First Aid Certificate
- CURRENT Blue Card (Expiry 8th May 2026)
- 6th February 2012 Child Safe Environments – Reporting Child Abuse and Neglect
- 10th February 2012 Certificate II Security Operations
- 30th April 2012 Mental Health Training Certificate
Timeline
Detainee Service Officer
SERCO Immigration Services
01.2012 - Current
Corporate Golf Manager
Lakelands Golf Club
04.2009 - 12.2011
Golf Services Team Leader
Links Hope Island Resort
04.2006 - 03.2009
Golf Shop Assistant
Arundel Hills Country Club
01.2004 - 04.2006
Banquets and Surf Club
Couran Cove Island Resort
10.2003 - 01.2004
Bachelor of Sport Tourism Management - Management
Southern Cross University
Higher School Certificate -
Taree High School
School Certificate -
Taree High School
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