Gokarna Shah
Sydney
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Detainee Service Officer
Serco
02.2023 - Current
- Actively interacting and listening and promptly informing management of any abuse, impropriety, health, or general concerns.
- Regularly rotating between posts and cross-deploying throughout as required, maintaining the smooth running of assigned areas to ensure detainee safety, security, and well-being.
- Screening people, property, and vehicles, monitoring CCTV systems and alarms, and responding appropriately to emergency situations.
- Producing logs, reports, individual management plans, and monthly casework to ensure accurate and thorough documentation.
- Performing accurate security checks, headcounts, and searches, and complying with all reasonable and lawful instructions.
Education Counselor
Merit Services
11.2021 - 02.2023
- Conduct interviews to understand students’ academic backgrounds, interests, and career aspirations.
- Use assessment tools and questionnaires to evaluate students’ strengths and weaknesses.
- Help students identify their goals and align them with suitable courses and institutions.
- Prepare students for their transition to studying abroad, covering topics like cultural adjustment, accommodation, and travel logistics.
- Participate in promotional activities, such as fairs and community events, to attract prospective students.
Chef
The Beresford
02.2021 - 10.2021
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Placed orders to restock items before supplies ran out.
- Maintained well-organized mise en place to keep work consistent.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
Education Counsellor
Merit Services
05.2019 - 03.2020
- Conduct interviews to understand students’ academic backgrounds, interests, and career aspirations.
- Help students identify their goals and align them with suitable courses and institutions.
- Assist students in selecting courses that match their interests and career objectives.
- Help students understand the costs associated with their chosen programs and budget accordingly.
Cook
Lizzie & Lefroy
07.2019 - 03.2020
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Verified proper portion sizes and consistently attained high food quality standards
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Cook
New Sydney Hotel
11.2016 - 05.2019
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Ordered and received products and supplies to stock kitchen areas
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
- Recommended menu items for new dish development, holidays, special events and promotions.
Personal Care Assistant
BUPA (120 Hour Placement)
07.2018 - 09.2018
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Planned activities to encourage movement, stretching and strength building
- Provided safe mobility support to help patients move around personal and public spaces.
Cook
Arena Bakery Café
02.2015 - 10.2016
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Mentored staff in expectations and parameters of kitchen goals and daily work.
Cleaner
Jims Cleaning
05.2012 - 02.2016
- Delivered quality customer service to address urgent needs and cleaning requests
- Used time management and efficient cleaning methods to meet deadlines
- Worked alongside other cleaners to complete sizable jobs in corporate office buildings
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
Cook
De Clieu
03.2015 - 11.2015
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Ordered and received products and supplies to stock kitchen areas.
Cook
Don Vincenzo Café & Bar
02.2012 - 03.2015
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Ordered and received products and supplies to stock kitchen areas
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers.
Cook
Lamaro Fine Dining Restaurant
11.2010 - 02.2012
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Verified proper portion sizes and consistently attained high food quality standards
- Ordered and received products and supplies to stock kitchen areas
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers.
Cook
Repelete Providore
07.2009 - 11.2010
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Ordered and received products and supplies to stock kitchen areas
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Graduate Diploma: Australian Migration Law -
Australian Catholic University
12.2021
Certificate IV in Ageing Support -
Advanced Education Australia
09.2018
Bachelor Degree: Accounting -
Federation University
02.2015
Diploma and Advance Diploma: Business Management -
Imperial College
12.2012
Skills
- Customer Service
- Cooking
- Strong attention to safe food handling procedures
- Culinary creativity
- Hospitality service expertise
- Academic advising
- Teamwork and Collaboration
- Ethical Practice
- Effective Communication
- Patience and Tolerance
- Emergency Response
- Behavioral observation
- Inmate rights knowledge
- Crisis Management
Timeline
Detainee Service Officer
Serco
02.2023 - Current
Education Counselor
Merit Services
11.2021 - 02.2023
Chef
The Beresford
02.2021 - 10.2021
Cook
Lizzie & Lefroy
07.2019 - 03.2020
Education Counsellor
Merit Services
05.2019 - 03.2020
Personal Care Assistant
BUPA (120 Hour Placement)
07.2018 - 09.2018
Cook
New Sydney Hotel
11.2016 - 05.2019
Cook
De Clieu
03.2015 - 11.2015
Cook
Arena Bakery Café
02.2015 - 10.2016
Cleaner
Jims Cleaning
05.2012 - 02.2016
Cook
Don Vincenzo Café & Bar
02.2012 - 03.2015
Cook
Lamaro Fine Dining Restaurant
11.2010 - 02.2012
Cook
Repelete Providore
07.2009 - 11.2010
Graduate Diploma: Australian Migration Law -
Australian Catholic University
Certificate IV in Ageing Support -
Advanced Education Australia
Bachelor Degree: Accounting -
Federation University
Diploma and Advance Diploma: Business Management -
Imperial College
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