Darcy Kirkpatrick
Williamstown,VIC
Summary
Proven leader and effective communicator, I excel in fast-paced environments, evidenced by my tenure at Bunnings Warehouse. My expertise in problem-solving and critical thinking has driven team efficiency and enhanced customer satisfaction. Skilled in both teamwork and technology, I've consistently delivered solutions that improved operational outcomes and fostered customer loyalty.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
In Store Kitchen Expert
Bunnings Warehouse
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Facilitated custom stock orders to match client specifications.
Special Orders Expert
Bunnings Warehouse
05.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated exceptional verbal communication skills.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organised and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organisational and time management skills while managing multiple orders.
- Built effective connections through consistent communication.
- Managed a large volume of incoming quote requests, prioritizing tasks effectively to meet tight deadlines consistently.
- Implemented a new quote tracking system, resulting in improved organization and accessibility of information.
- Enhanced customer satisfaction by providing accurate and timely quotes for products and services.
- Consulted with customers about delivery and order preparation requests.
- Reduced late deliveries by closely monitoring driver progress and proactively addressing potential delays.
- Managed, transmitted and filed delivery paperwork.
Plumbing Team Member
Bunnings Warehouse
11.2021 - 05.2022
- Maintained a clean and organized store environment for optimal shopping experience.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Collaborated with team members to complete daily tasks and achieve store goals.
Support Supervisor
Bunnings Warehouse
09.2018 - 02.2021
- Established clear performance expectations for the support team, resulting in improved accountability and measurable results.
- Analyzed performance metrics to identify areas for improvement and implement targeted strategies.
- Implemented a knowledge management system to centralize information resources for easy access by the support team.
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Streamlined support processes for increased efficiency and improved response times.
- Enhanced customer satisfaction by promptly addressing and resolving support issues.
Education
VCE -
Mackillop Catholic Regional College
Werribee, VIC11.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Critical thinking
Certification
- Responsible Service of Alcohol
- Working with Children’s Check
Timeline
Special Orders Expert
Bunnings Warehouse
05.2022 - Current
Plumbing Team Member
Bunnings Warehouse
11.2021 - 05.2022
Support Supervisor
Bunnings Warehouse
09.2018 - 02.2021
- Responsible Service of Alcohol
- Working with Children’s Check
In Store Kitchen Expert
Bunnings Warehouse
VCE -
Mackillop Catholic Regional College
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