Summary
Overview
Work History
Education
Skills
Timeline
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Darragh Bass

Busselton,WA

Summary

Dynamic sales professional with proven success at SupplementMart, excelling in upselling and relationship building. Skilled in cash handling and merchandising, consistently achieving sales targets while delivering exceptional customer service. Adept at fostering customer loyalty and promoting reward programs, contributing to a positive shopping experience.

Overview

2
2
years of professional experience

Work History

Casual Sales Assistant

SupplementMart
10.2023 - 02.2025
  • Fielded customer questions to share information about products, availability, and pricing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Upsold skills to meet quotas and targets to hit for the day and week.
  • Handled cash counting and end of day report for head office
  • Learnt about the products in under 2 weeks allowing me to upsell and meet customers needs

Cashier

Woolworths Group
09.2022 - 10.2023
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Saint Mary Mackilop College
Busselton, WA

Sports

Seda College
Bunbury
11-2024

Skills

  • Processing payments
  • Team support and assistance
  • Upselling strategies
  • Relationship building
  • Goal oriented
  • Sales target achievement
  • Loyalty program promotion
  • Opening and closing procedures
  • Task prioritization
  • Cash register operation
  • Cash handling
  • Returns and exchanges
  • Stock management
  • Team collaboration
  • operating complex software

Timeline

Casual Sales Assistant

SupplementMart
10.2023 - 02.2025

Cashier

Woolworths Group
09.2022 - 10.2023

Saint Mary Mackilop College

Sports

Seda College

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Darragh Bass