David FITZSIMMONS
334 Armidale Road Tamworth
Summary
I am very proud of my work history in that i have always given 100% to any & every task i have been ask to do. I consider myself to be a very reliable, consistent & professional person and carry these traits into every interaction i have on a daily basis. I always bring my A Game and i love the thrill of a sale. Customer focus & satisfaction are the two things i always strive for. I am ready for my next Challenge
Overview
30
30
years of professional experience
Work History
Regional Operations Manager. NSW & ACT
Rexel Holdings Australia
06.2022 - Current
- Coordinated with Branch managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Traveled to over Three locations per week to manage each store and perform reviews of individual managers and employees.
Branch Manager
Rexel Holdings Australia
05.2006 - 06.2022
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Planned & executed a regular customer call schedule to drive sales and maintain relationships.
Tire Technician
Browns Tire Service Gunnedah
01.1995 - 05.2006
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Maintained and managed tire and hardware inventory with regular stock assessments.
Education
No Degree - Wheel Alignment & Suspension.
Tamworth TAFE
Tamworth, NSW06-1998
High School Diploma -
Gunnedah High School
Gunnedah, NSW11-1985
Skills
- Excellent Customer service Skills
- Very Friendly & Likeable Personality
- Self Starter & Very Reliable
- Excellent Product Knowledge & industry awareness
- Excellent interpersonal skills
- Warehouse management
- Staffing oversight
- Operational efficiency
- WHS Aware
Timeline
Regional Operations Manager. NSW & ACT
Rexel Holdings Australia
06.2022 - Current
Branch Manager
Rexel Holdings Australia
05.2006 - 06.2022
Tire Technician
Browns Tire Service Gunnedah
01.1995 - 05.2006
No Degree - Wheel Alignment & Suspension.
Tamworth TAFE
High School Diploma -
Gunnedah High School
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