DANIEL SINCLAIR
East Gosford,NSW
Summary
Collaborative sales & operations focused leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Regional Sales & Operations Manager ACT/NSW/TAS
Amart Furniture
07.2021 - Current
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Store Manager
Amart Furniture
11.2018 - 07.2021
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assistant Store Manager
Amart Furniture
03.2018 - 11.2018
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Regional Warehouse Manager
Amart Furniture
03.2017 - 03.2018
- Increased warehouse efficiency by implementing new inventory management systems and processes.
- Improved order fulfillment rates through streamlining picking, packing, and shipping procedures.
- Managed a team of warehouse employees, providing ongoing training and development opportunities
Warehouse Manager
Amart Furniture
12.2013 - 03.2017
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
Skills
- Marketing
- Production
- Financial Management
- Health and safety compliance
- Customer Retention
- Business Development
- Data Analysis
- Identifies & nurtures talented individuals
- Sales coaching
- Leadership coaching
Timeline
Regional Sales & Operations Manager ACT/NSW/TAS
Amart Furniture
07.2021 - Current
Store Manager
Amart Furniture
11.2018 - 07.2021
Assistant Store Manager
Amart Furniture
03.2018 - 11.2018
Regional Warehouse Manager
Amart Furniture
03.2017 - 03.2018
Warehouse Manager
Amart Furniture
12.2013 - 03.2017
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