David Sands
Summary
With a strong dedication to exceptional service and an unwavering commitment to safety, my background as a Disability Support Worker has instilled in me a deep understanding of providing person-centered care. Prioritising customer needs and ensuring their well-being has been a cornerstone of my career. Thriving in dynamic settings, I possess a knack for multitasking while upholding focus and delivering high-quality customer service. I am thrilled at the prospect of joining the Yarra Trams team to provide the highest standards of service and safety for passengers.
Overview
8
8
years of professional experience
Work History
Advanced Disability Support Worker (DDSO2)
Life Without Barriers
01.2024 - Current
- Demonstrated exceptional multi-tasking abilities, honing my ability to maintain focus and handle pressure effectively while efficiently managing daily living support tasks for clients.
- Fostered a welcoming and inclusive atmosphere for clients through empathetic and respectful communication, consistently delivering outstanding customer service to enhance client wellbeing.
- Prioritised the safety and satisfaction of passengers while providing transportation services for individuals with disabilities.
- Cultivated a strong safety-first mindset, consistently adhering to regulations and protocols to ensure the safety and security of clients at all times.
Acting House Supervisor
Life without Barriers
01.2023 - 01.2024
- Nominated by management to step into the role of House Supervisor, leading a dedicated team to ensure continuity of care.
- Supported clients in achieving personal goals through tailored skill-building initiatives, while advocating for their rights and maintaining open communication with families.
- Provided mentorship to junior staff members, fostering their professional development and skill enhancement.
- Served as the Occupational Health and Safety Representative, overseeing safety protocols and compliance within the facility.
- Ensured safe and timely transportation for individuals, adhering to schedules and prioritising passenger safety.
Advanced Disability Support Workers (DDS02)
Department Of Health And Human Services
01.2016 - 01.2023
- Provided comprehensive daily living support to individuals with disabilities, closely monitoring the implementation and advancement of Individual Plans.
- Championed a safe and inclusive atmosphere for all clients by meticulously following policies and procedures, and maintaining precise daily documentation.
- Cultivated meaningful interpersonal connections with clients, consistently demonstrating empathy and understanding.
- Demonstrated adeptness in managing shift work, highlighting adaptability and flexibility in scheduling to accommodate changing requirements.
Education
Advanced Diploma of Disability -
Skills Training Australia
2016
Level 2 First Aid -
Skills Training Australia
2016
Certificate IV in Disability -
RMIT University
Bundoora, VIC2005
Diploma of Photography -
Photography Studies College Melbourne
1991
Bricklaying Apprenticeship -
Industrial Training Commission
1984
Skills
- Customer Service Excellence
- Teamwork
- Relationship Building
- Positive Attitude
- Multitasking
- Person-Centred Approach
- Safety Consciousness
- Stress Management
- Adaptability
- Clean Driving Record
- Transportation Assistance
- Disability Awareness
Certifications
- Full Driver's Licence
- Level 2 First Aid Certificate
- Current Employee Working with Children Check
- Current NDIS Worker Screening Check
- National Police Check
Awards
- Department of Human Services Certificate of Appreciation (2010)
- Department of Human Services Certificate of Commitment to Improving Staff Safety (2010)
- Department of Human Services Valuing Achievement Commendation (2007)
- Certificate in Recognition of the Commitment to Exceptional Performance and Modelling the DHHS Values (2007)
References
Darian Reid (House Supervisor) Life Without Barriers, Reservoir VIC.
0413 077 035
darian.reid@lwb.org.au
Roland Drec (House Supervisor) Life Without Barriers, Bundoora VIC.
0436 295 740
roland.drec@lwb.org.au
Timeline
Advanced Disability Support Worker (DDSO2)
Life Without Barriers
01.2024 - Current
Acting House Supervisor
Life without Barriers
01.2023 - 01.2024
Advanced Disability Support Workers (DDS02)
Department Of Health And Human Services
01.2016 - 01.2023
Advanced Diploma of Disability -
Skills Training Australia
Level 2 First Aid -
Skills Training Australia
Certificate IV in Disability -
RMIT University
Diploma of Photography -
Photography Studies College Melbourne
Bricklaying Apprenticeship -
Industrial Training Commission
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