Art
DEKOTA MARIE
Customer Service
Seaford,SA
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and to lend a helping hand to meet team goals. I am an artistic woman and love to be in workplaces that spark my creativity.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Retail Assistant
JR’s Surf And Ski
Grenfell, Adelaide, SA
10.2022 - Current
- Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Actively engaged customers to provide general assistance and information on store merchandise.
Receptionist
Commercial & Legal
Flinders, Adelaide, SA
03.2022 - 07.2022
- Answered calls promptly and attending to each call in a professional manner
- Greeted all clients coming into the office, take tea and coffee orders where required
- Handled sensitive and highly confidential situations with diplomacy and discretion
- Booked meetings and managing multiple calendars
- Received all parcels, packages, paperwork dropped off to reception and notified staff
- Managed the front office area and ensuring optimum presentation at all times
- Prepared outgoing mail, record, prepare labels and stamp accordingly
Bartender
SWELL BREWING CO, McClaren Vale
McLaren Vale, SA
08.2021 - 09.2022
- Served bar food and alcoholic beverages including wine, craft beer to 300 + patrons per shift
- Studied and memorized 20+ craft beers and local wines in order to give quality recommendations to guests
- Maintained a clean and tidy bar area by constantly wiping down surfaces, loading and unloading dishes and replenishing fresh ingredients
- Warmly welcomed guests with a smile and ensuring they were promptly served
- Coordinated with team to maintain a safe environment by regulating alcohol consumption and deescalating conflict
- Upheld all local and federal COVID-19 safety protocols including mask requirements, and enforcing social distancing
Bartender
Miami Marketta
Hillcrest, Miami, QLD
10.2020 - 06.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Bartender Assistant
Harry’s Bar
Grenfell, Adelaide, SA
01.2019 - 07.2019
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Replaced empty kegs and soda syrups.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Bartender
Seacliff Beach Hotel
Seacliff, SA
10.2018 - 10.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Retail Assistant
Weekend Surf. Co
Marion, SA
07.2018 - 10.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered incoming calls and emails to provide product information, features and benefits.
- Increased sales and customer satisfaction through personalized servicing.
- Recommended complementary purchases to customers, increasing revenue.
Education
Year 12 -
02.2013 - 12.2017
Skills
Retail transactions processing
Sales
Microsoft applications proficiency
Organization
Teambuilding
Flexible and Adaptable
Visual Art Creation
Photo editing
Oil painting
Interests
Design
Surf
Cinema
Timeline
Retail Assistant - JR’s Surf And Ski
10.2022 - Current
Receptionist - Commercial & Legal
03.2022 - 07.2022
Bartender - SWELL BREWING CO, McClaren Vale
08.2021 - 09.2022
Bartender - Miami Marketta
10.2020 - 06.2021
Bartender Assistant - Harry’s Bar
01.2019 - 07.2019
Bartender - Seacliff Beach Hotel
10.2018 - 10.2020
Retail Assistant - Weekend Surf. Co
07.2018 - 10.2018
Marryatville High School - Year 12,
02.2013 - 12.2017